NeofyPhoto by Full Vector from Freepik By Puneet Gupta – Co-founder, MD & CTO Neofy Banks have always been at the forefront of the curve when it comes to efforts towards elevating their customers’ experience. Lot has been done but a whole lot still remains to be done. I have been very bullish on the role of AI driven conversational tech and the way enterprises need to adopt intelligent chatbots to further the customer experience agenda. And this is reflected in my actions. One of the first th...

NeofyPhoto by Full Vector from Freepik By Puneet Gupta – Co-founder, MD & CTO Neofy Banks have always been at the forefront of the curve when it comes to efforts towards elevating their customers’ experience. Lot has been done but a whole lot still remains to be done. I have been very bullish on the role of AI driven conversational tech and the way enterprises need to adopt intelligent chatbots to further the customer experience agenda. And this is reflected in my actions. One of the first th...