Lufthansa, Germany’s flagship carrier, has been serving Johannesburg, South Africa, with world-class air travel, connecting passengers to Europe, North America, Asia, and beyond. With a strong reputation for exceptional service, modern fleet, and seamless connections, Lufthansa is a preferred choice for both business and leisure travelers departing from O.R. Tambo International Airport (JNB).
Whether you're booking a flight, managing a reservation, or seeking customer assistance, Lufthansa Johannesburg Office provides a range of services to ensure a smooth and hassle-free experience. Let’s explore everything you need to know about Lufthansa in Johannesburg.
Lufthansa has been operating in Johannesburg for years, offering direct long-haul flights to Frankfurt (FRA) and convenient connections to over 200 destinations worldwide. With its modern aircraft, outstanding in-flight experience, and premium services, Lufthansa ensures a comfortable journey for all travelers.
The Lufthansa office in Johannesburg serves as a key hub for passengers looking to book flights, modify reservations, or receive assistance with baggage and other travel-related inquiries.
Lufthansa’s customer service center in Johannesburg provides support for ticketing, reservations, and other travel-related needs. While most bookings are now handled online or via call centers, passengers can also visit the office for personalized assistance.
📍 Location: Johannesburg, South Africa
📞 Customer Service: Available via phone and email
Lufthansa operates direct flights from Johannesburg (JNB) to Frankfurt (FRA), offering South African travelers an easy gateway to Europe, North America, and Asia. The Frankfurt International Airport is Lufthansa’s primary hub, providing smooth connections to major destinations worldwide.
✈️ Route: Johannesburg (JNB) – Frankfurt (FRA)
🕒 Flight Duration: Approximately 10 hours 50 minutes
🚀 Aircraft: Boeing 747 and Airbus A350
🌍 Destinations: Easy connections to London, Paris, New York, Dubai, Tokyo, and more
Lufthansa's modern fleet and award-winning service make flying from Johannesburg a comfortable experience for all passengers.
Lufthansa is known for providing a premium travel experience, whether flying in Economy, Premium Economy, Business, or First Class. Here are some reasons why travelers prefer Lufthansa when flying from Johannesburg:
Seamless Global Connections – Lufthansa’s Frankfurt hub offers fast and smooth transfers to hundreds of international destinations.
Comfortable Seating & Amenities – Passengers enjoy extra legroom, ergonomic seats, and personal entertainment screens.
Award-Winning Cuisine – Lufthansa serves delicious meals, beverages, and snacks, catering to all dietary needs.
Loyalty Program Benefits – Earn and redeem Miles & More points for rewards, upgrades, and lounge access.
Flexible Booking & Baggage Policies – Passengers can manage their tickets easily via the Lufthansa website or mobile app.
With high safety standards, premium services, and an extensive route network, Lufthansa continues to be a top choice for South African travelers.
The Lufthansa office in Johannesburg provides assistance with various travel-related services, including:
🔹 Flight Bookings & Ticketing – Book new tickets, modify existing reservations, or check availability.
🔹 Flight Cancellations & Refunds – Get assistance with cancellations and refund processes.
🔹 Baggage Assistance – Guidance on baggage policies, lost luggage claims, and extra baggage fees.
🔹 Frequent Flyer Program – Manage your Miles & More account, redeem miles, and upgrade your travel class.
🔹 Visa & Travel Documents – Receive information on visa requirements and necessary travel documents.
Passengers can call Lufthansa’s customer service or visit the official website for any inquiries related to their travel plans.
Booking a Lufthansa flight from Johannesburg is quick and convenient. Here are the best ways to secure your ticket:
Lufthansa Mobile App – Download the app for easy flight bookings and real-time updates.
📞 Call Center – Contact Lufthansa customer service for assistance with bookings and flight changes.
🏢 Johannesburg Office – Visit the Lufthansa sales office for face-to-face support.
🌍 Travel Agencies – Book through authorized Lufthansa partner agencies in South Africa.
Booking in advance can help you secure the best fares and travel deals.
Lufthansa has a flexible baggage policy, allowing passengers to bring checked and carry-on bags based on their travel class.
Economy Class – 1 checked bag (23kg) + 1 carry-on bag
Premium Economy Class – 2 checked bags (23kg each) + 1 carry-on bag
Business Class – 2 checked bags (32kg each) + 2 carry-on bags
First Class – 3 checked bags (32kg each) + 2 carry-on bags
Excess baggage fees apply if passengers exceed the baggage allowance. It’s always best to check Lufthansa’s website for the latest baggage policies.
Lufthansa’s presence in Johannesburg provides travelers with a world-class experience, direct flights to Frankfurt, and global connectivity. Whether you’re flying for business or leisure, Lufthansa ensures exceptional service, comfortable seating, and reliable flight schedules.
For a seamless travel experience, book your flight with Lufthansa today and enjoy top-tier amenities, extensive routes, and award-winning service.