# Gate.io Deposits and Withdrawals Requiring Memo/Tag

By [bitcoin exchanges](https://paragraph.com/@bitcoin-exchanges) · 2025-07-23

---

Understanding Memo/Tag in Cryptocurrency Transfers
--------------------------------------------------

When depositing or withdrawing certain cryptocurrencies on [Gate.io](http://Gate.io), you may encounter fields labeled **Memo** or **Tag**. These are essential identifiers used by blockchain networks to route funds correctly within shared address systems.

### Key Cryptocurrencies Requiring Memo/Tag:

*   **XLM (Stellar Lumens)**
    
*   **XRP (Ripple)**
    
*   **EOS**
    
*   **BTS (BitShares)**
    
*   **MOBI**
    
*   **GXS**
    

👉 [Learn how to secure your crypto transactions](https://bit.ly/okx-bonus)

* * *

When Is Memo/Tag Mandatory?
---------------------------

1.  **Deposits**:
    
    *   If the deposit page displays a specified Memo/Tag field below the address, it **must** be filled. Omitting this may result in failed deposits.
        
    *   No visible Memo/Tag field? Proceed without it.
        
2.  **Withdrawals**:
    
    *   Always check the recipient platform’s requirements. If they require a Memo/Tag, input it during withdrawal on [Gate.io](http://Gate.io).
        

* * *

Step-by-Step Guides
-------------------

### Mobile App (Android/iOS)

#### Depositing XLM from [Wallet.io](http://Wallet.io) to [Gate.io](http://Gate.io):

1.  [**Wallet.io**](http://Wallet.io):
    
    *   Search for **XLM** in your wallet.
        
    *   Tap "Transfer" and enter:
        
        *   [Gate.io](http://Gate.io)’s XLM deposit address (from your [Gate.io](http://Gate.io) account).
            
        *   The **exact Memo** provided by [Gate.io](http://Gate.io).
            
        *   Transfer amount.
            
2.  [**Gate.io**](http://Gate.io):
    
    *   Navigate to **Wallet** > **Spot Account** > Search "XLM" > Tap "Deposit".
        
    *   Copy the address and Memo, then paste into [Wallet.io](http://Wallet.io).
        
3.  Confirm the transaction. Track progress under **Deposit History**.
    

#### Withdrawing XLM from [Gate.io](http://Gate.io):

*   Paste the recipient’s address **and** Memo.
    
*   **Critical**: Never check "Don’t use Memo" if the recipient requires it.
    

👉 [Master crypto transfers with our advanced guide](https://bit.ly/okx-bonus)

* * *

### Web Platform

#### Depositing XLM via Web:

1.  [**Wallet.io**](http://Wallet.io) **Web**:
    
    *   Add XLM to your wallet.
        
    *   Click "Transfer" and input [Gate.io](http://Gate.io)’s address + Memo.
        
2.  [**Gate.io**](http://Gate.io):
    
    *   Go to **Account Management** > **Deposit/Withdrawal** > Search "XLM" > Copy details.
        
3.  Submit the transfer. Verify under **Recent Deposit Records**.
    

#### Withdrawing XLM via Web:

*   Select "Withdraw to Wallet Address".
    
*   Enter:
    
    *   Destination address.
        
    *   Correct Memo (in the "Tag" field).
        
    *   Amount.
        

* * *

Critical Reminders
------------------

*   **Web Withdrawals**: Memo/Tag goes in the **Tag** field.
    
*   **App Withdrawals**: Memo/Tag is entered in the **Notes** section.
    
*   **Lost Funds?** Contact support with:
    
    *   Your [Gate.io](http://Gate.io) account ID.
        
    *   Transaction hash (text format).
        
    *   Screenshot of the transfer.
        

* * *

FAQ
---

### 1\. What happens if I forget the Memo/Tag?

Your funds may be lost or delayed. [Gate.io](http://Gate.io) requires a support ticket to recover them, involving verification steps.

### 2\. Are all cryptocurrencies affected?

No, only specific coins like XLM, XRP, and EOS use shared address systems requiring Memo/Tag.

### 3\. How do I find the Memo/Tag on [Gate.io](http://Gate.io)?

It’s displayed under the deposit address for relevant coins. Always double-check before transferring.

### 4\. Can I reuse the same Memo/Tag for multiple deposits?

Yes, unless [Gate.io](http://Gate.io) specifies otherwise. Your unique Memo/Tag is tied to your account.

### 5\. Why does [Gate.io](http://Gate.io) enforce Memo/Tag?

It ensures funds reach the correct user in networks where addresses are shared across multiple accounts.

### 6\. Is Memo/Tag case-sensitive?

Typically, no—but always input it exactly as provided to avoid errors.

---

*Originally published on [bitcoin exchanges](https://paragraph.com/@bitcoin-exchanges/gate-io-deposits-and-withdrawals-requiring-memo-tag)*