# But this design

By [JamesTreat12](https://paragraph.com/@burbuerry) · 2022-07-20

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But this design element ended up making the keyboards prone to trapping dust and debris. Customers have long complained about the apparent faultiness of the keyboards and its sticky or easily-broken keys. An intentionally typo-ridden Wall Street Journal column in 2019 famously [slammed the keyboards' flaws](https://www.wsj.com/graphics/apple-still-hasnt-fixed-its-macbook-keyboard-problem/), and an influential tech blogger called the keyboards the ["worst products in Apple history"](https://daringfireball.net/linked/2019/03/27/strn-kyboard) that same year.

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Under the proposed settlement, customers who had to replace multiple keyboards can expect payouts up to $395 and those who had a single keyboard replaced can expect around $125, according to the filing. Customers who had obtained key cap replacements can expect a $50 payout.

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Apple did not immediately respond to CNN Business' request for comment Tuesday. As part of the settlement agreement, Apple denied any wrongdoing and denied that any MacBooks are defective.

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*Originally published on [JamesTreat12](https://paragraph.com/@burbuerry/but-this-design)*