# It took 7 months for crypto.com to realised they mistakenly sent $10.5M instead of $100

**Published by:** [Durwin](https://paragraph.com/@durwin/)
**Published on:** 2022-09-23
**URL:** https://paragraph.com/@durwin/it-took-7-months-for-crypto-com-to-realised-they-mistakenly-sent-10-5m-instead-of-100

## Content

How do you go about telling a client to return $10.5M you mistakenly sent?I always preach, mistakes in crypto can be deadly. And it is not just the common joe who needs to be ultra-cautious. Apparently, even the biggest players in the industry still makes monumental blunders. How about a $10.5M typo? Last year, Crypto.com wanted to refund a customer $100 but mistakenly sent $10.5M instead. “Instead of Crypto.com entering “100” into the payment field, an account number was put in. So rather than getting $100, the woman received $10,474,143.” Get it? An account number, literally 8 digits long instead of 100 bucks! “Crypto.com naturally pursued the user to recover the money, informing the court that the blunder happened because an account number was entered in the payment field — in other words, a classic case of PEBKAC (problem exists between keyboard and chair).” Despite all the safeguards and technology, nothing can escape human errors. Seems like the employee who keyed in wrongly had a really bad day.Crypto is a bit like monopoly money eh?Even better, the customer went ahead to buy a $1.35M luxury mansion and gave some to her family too. I mean, it was free money and it did appear in her account! Sounds legit? Not quite. Apparently, it is illegal in most countries to keep money that isn’t yours, even if you have no idea where or how it arrived in your account or possession. So Crypto.com has sued the customer and the court has ruled in their favor. She will be expected to sell the house, recover the money given away and give all of it back to Crypto.com. Question is, what happens when she does all of that and is still short? Painful circumstances indeed. Lucky for Crypto.com, this was done via bank transfer and still enforced by the laws. If it was a crypto transaction, which are immutable and irreversible by nature, things might have been really different. Best part is that it took Crypto.com 7 months to discover the error. Oh the drama it must have stirred up within the company must have been epic.The sports world gasped when Staples Center became Crypto.com Arena in a $700 million blockbuster.Oh and one more thing. I would like to point out that Crypto.com is literally one of the smartest hack in business ever. The fact that they named the company a literal .com makes it stands out in everything. It automatically converts into a url link that is clickable across all social media platforms and copy, making it an ultimate funnel for new leads. Its a supreme business hack that takes a lot of balls, because it does make the brand sound silly at first glance and very layman. I guess it works fine, because they have millions of customers and billions in revenue. Something so simple yet proven to be so effective. - Would you give back $10.5M that didn’t belong to you? - #startups #business #startupx #growth #success #socialmedia #strategy #crypto.com #crypto #austrialia #hacks #humanerror #mistakes #laws #cryptocurrency #eth #btc

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