# Jean Carlos

By [RugRadioRag](https://paragraph.com/@rugradiorag) · 2022-09-26

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**INTRO**

Community is the most important job in web3. Jean Carlos is running a master class for sustainable community for Rug Radio. This week I’m running a profile and interview with Jean Carlos. He is responsive and knowledgeable and friendly. The Rug Radio socials never been hacked, despite being targeted many times. I interviewed JC over DMs.

**1\. What do you do for Rug Radio?**

> I'm the Head of Community; my job is to be the bridge between the community and the Core Team, and my day-to-day is to read all the community concerns across all socials and share them with the team, to route every concern to the correct department.
> 
> I help answer questions about the project, help with technical support, and solve most problems. I'm also in charge of the server's security and every other Rug Radio account. Because we're a large project, we get hackers impersonating the team and trying to raid the server to scam members and damage our public image; I make sure the community is protected.
> 
> I'm the person behind the [Rug Radio Twitter account](https://twitter.com/RugRadio); in there, I make sure to like and RT all the good stuff about Rug Radio; I also help the Hosts get exposure to our community by joining their shows from that account.
> 
> I also keep track of any negative sentiment about the project and make sure the team knows about it so we can take care of it.
> 
> I also ensure the team has everything they need to make all the small things happen, like creating the Rug Radio [snapshot account](https://snapshot.org/#/rugcommunity.eth), help with the [OpenSea](https://opensea.io/collection/ruggenesis-nft) verification, security, and many other things.

**2\. How did you find rug radio?**

> I've been following [Farokh](https://twitter.com/farokh) for over a year now and joined the server on day 1; on the first week, [Farokh](https://twitter.com/farokh) noticed that I was always helping the community with technical questions and sharing my knowledge, and one day asked me if I wanted to be a moderator for the server, I said yes, and now I'm here.

**3\. What do you like about Rug Radio’s vision?**

![](https://storage.googleapis.com/papyrus_images/eff9487dbab65b8d2e2888d3cb8d9e6b817a783206871ab93198de21f8c2e9dc.jpg)

> I love that we're creating the first decentralized media platform and the idea of being part of something bigger than myself, a platform that will enable people from all backgrounds.

**4\. What makes you great at your job?**

> My work ethic.

**5\. What past experiences have you had that make you great at your job?**

> My background is Civil Engineer and Photographer/Videographer, but being a business owner is what made me great at what I do because you have to know about planning, strategy, finance, accounting, compliance, legal, marketing, customer service, hiring, and human resources, and the skills needed in a business. All this made me a great asset to the project.

1.  [**Twitter**](https://twitter.com/jeancarlosxyz)
    
2.  [**OpenSea**](https://opensea.io/collection/theconcretejungle)
    
3.  [**Foundation**](https://foundation.app/collection/jeancarlos)

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*Originally published on [RugRadioRag](https://paragraph.com/@rugradiorag/jean-carlos)*