# "Customers are being more deliberate about where their 

By [JonkerGeraldine](https://paragraph.com/@theid) · 2022-08-06

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"Customers are being more deliberate about where their discretionary dollars are going as prices at the gas station and grocery store eat up a greater share of \[their\] wallet," Wayfair CEO Niraj Shah said on a call with analysts Thursday.

"We have also seen many of those discretionary dollars flow away from goods to services, especially travel," he added.

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Shah said customers have been trading down to cheaper options and Wayfair has been increasing promotions to spur demand.

Wayfair's stock has plunged more than 60% this year, while RH shares have lost 45% and Bed Bath & Beyond is down 57%. Williams-Sonoma, which also includes West Elm and Pottery Barn, has dropped 13%.

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*Originally published on [JonkerGeraldine](https://paragraph.com/@theid/customers-are-being-more-deliberate-about-where-their)*