They keep Mundo Lingo a community operation.

🚀 Initiation

1 · Join Mundo Lingo Collaborators (Telegram)

2 · Join the Ambassador Network

3 · Check #TaskList in the Mundo Lingo Collaborators

Imposter Syndrome? 🤥

Loads to learn, plenty to do, don’t worry, we’ll teach you. We start from zero and level-up together.

Requirements 🏋️‍♀️

Knowing a system, skill, or set of instructions is easy. Teaching it to others is hard. Great Leads are hyper-validators, cheerleaders of our members past every milestone, while keeping firm boundaries.

Hyper-validation with zero coddles given.

⛔️ Coddling ≠ Kindness

Coddling is the over-protecting others. We all do it, mostly out of empathy. However, while caring and looking out for others is usually a good thing, it can also undermine their journey and their growth if they become reliant on our sympathies.

Side effects💊 : dependency, melodrama, fear of difficult conversations, fragile egos, and a sense of entitlement. Withdrawal may cause discomfort, and even resentment.

✅ Hyper-Validation

Hyper-validation means regularly and publicly praising people when they learn independently, complete tasks or reach milestones. By openly celebrating their win in front of everyone it not only motivates them, it also motivates the entire group. This positive cycle shared wins reinforces a feeling of momentum, and a culture of proactiveness leaving members with an ever compounding sense of confidence.

✅ Celebrate Frequent Small Wins

Create regular micro-interractions of instant emotional feedback. Little wins make confirmation moments feel rewarding. Add a star ⭐️ to your message when someone succeeds or passes a step like a video game when you pass to the next level.

• “🔥 Sofia - you nailed your first welcome post!”

• “🎉 Jay - you got two replies from that group invite!”

• “💪 Andrea you added 100 venues to your map!”

• “🔥 Carlos - You made record time on the Ambassador task!”

-validation means regularly and publicly praising people when they learn independence

✅ Normalise failure like it were a stutter

We allow members to succeed or fail on their own; we high-validate them for their acheivements, and for their failures: we offer a hand to get up, however, they must do the walking. We don’t debate about an put focus on the fall, we merely focus on moving forward.

When we give them a hand to get up we Validate → Opportunity → Support

When they flake away, let them, don’t rescue them. We’re here when come back.

📝 Followups = Presence + Deliverables

✅ Don’t rely on your memory to track everyones journey; use your Trello and Follow up Master sheet. Follow up once per week.

⛔️ Goals such as “Improve social media”, “make more posts”, “find more Ambassadors” have no ‘Validation Moment’ - and zero satisfaction.

✅ Break it down into small easy jobs such as “Make 4 FB group posts in March” - we call these Delvierables.

✅ In a FollowUp we say “Make 4 FB group posts in March”, but the action of a FollowUp says “I’m here, I'm with you, I got you”

🧩 “Say V.O.S. not YOU” · Some Frameworks

💡 Validate - Opportunity - Support (VOS)

Validate - Mention a positive to reinforce something they do well.

Opportunity - Mention an opportunity you identified for them to improve their situation

Support - Remind them that you’re hear to help

“Your welcome post was spot on .. 5 people replied, if you ask them questions about themselves they’ll likely lock-in .. if you’re not sure how, I can help you with that”

“This photo album is pure fire .. in the album description we could put the description and group link to funnel people in .. I can pass you the template if you like”

💡 Critique → Contribute

Encourages people to:

1. Name the problem clearly

2. Give context (why it matters / where it came from)

3. Offer a proposal (what to do instead)

This keeps criticism grounded and immediately oriented toward solutions.

Example:

“We’ve seen a drop in number of participants in the group (problem). It might be because people who attend the event from other sources don’t know there’s an online group (context). How about handing out the cards to every new participant (solution).”

💡 Short & Sweet

Short - 🌽 Don’t write paragraphs

If you can’t say it quickly, better not to say it all. Come back when your ideas are clearer, get help from ChatGPT, or invite them into a call. Sending long paragraphs can come off as an intense lecture.

Sweet - Avoid saying “YOU”, it feels like a finger pointing into the chest.

⛔️ “You should” - “you need to” - “you didn’t do x”

✅ “X is needed” - “I’d suggest X” - “X is as a great move” - “Doing X will solve that”

🏆 Praise in Public

By praising in public, we elevate examples, and the example leads everyone.

💫 Anger Management

• Don’t air dirty laundry in public chats.

• Negative statements avoided, speak with solutions, (turn everything into positive)

• Recognise when you’re not emotionally sober, step away from the keyboard!

Now what?

Learn about Onboarding

Or Go Back

👈 Collaborators Guide

The Evaluator will test for the following

1. Are markers dispersed?

2. Are there more than 5 greens?

3. Do those greens have notes and links to videos?

4. Have their Add Venue forms been submitted?

5. Are there no Missed Opportunities?

Missed Opportunities

• In most cities, if 2 missed opportunities are identified, the evaluation is suspended.

• In mega-cities (e.g., London, CDMX, Tokyo), missed opportunities may be waived by the evaluator if there are 5+ highly probable green lights and the work appears solid.

• If there is any doubt about the quality of the candidate venues, the evaluation is suspended, and the author may re-submit after 2 weeks.

Second Evaluation

We check these criteria. They should all be perfect, but we can give flexibility on one if the rest are amazing.

• Google Rep

• Capacity

• Hot Food & Beer on Tap

• Access to Outdoor Space

• HFE + ALL (Hearing-Friendly Environment + All-Around Lighting)

• Decor, Warmth, and Coziness

Cultural Considerations

Considerations are made based on local availability or cultural norms. For example:

• In Rome large venues may be rare in which case we can drop to 150-180 capacity.

• In San Salvador, beer on tap may be rare, in which case big bottles are okay.

Minimum Pass

A minimum Pass is 5 Green lights of which 3 may be conditional. Each venue’s status is shown in the title as either Conditional (C) or Green Light ✅ like this:

Results

Fail: The manager may:

1. Re-submit after 2 weeks (if no other VP evaluations are in the queue).

2. Pay $50 USD for a re-evaluation with faster processing.

Pass: If training is complete, the manager has full authority to approach green-lighted venues and sign the ESC. More details are available in First Date.

Top-Ups

If a Venue Presentation resulting in 5+ green lights (Pass) was submitted within the past 6 months, the same manager may submit a Top-Up VP every 2 months.

Top-ups may request evaluation of only 2 green lights but must include complete notes and fewer than 20 yellow lights.

The Candidates

Crushes are special:

✅ They are: Unique: alternative, warm, grungy, funky, arty, often with heavy furniture, murals, trees & plants and can be described as having soul and character.

❌ They are not: Minimalist, industrial, corporate, sterile, or with a decor of hard flat shiny surfaces that transmit a “clean” but empty soulless energy.

Members of the VIB investigate between 100 to 300 venues for each city following our Venue Investigation Guide. They are assisted with regular team calls and training.

Essential Criteria

The basics to catch a head turn 👀

• 150+ capacity

• Open past midnight

• 100+ Smoke-free area

• Temperature control

• Sound System quality

• Hearing Friendly Environment

• All-Around Lighting

• Wheelchair access

• Food Availability

• Bathroom Capacity

• Beers on tap, use of glass (no disposable packaging)

Secondary Criteria

On which further evaluation is made

• 200+ Capacity

• Screen-Free Environment

• Quality cooked food

• Toe-tapping Music

• Warm Service

• Advertising-Free Environment

• Soul Search: Points of decorative or artistic interest, plants, ornaments, books, board games, water features and other signatures of life and humanity

• Humble Vibes

Exceptions

Considerations are made based on local availability or cultural norms. For example, in the UK, some cities may have difficulty acquiring licenses that allow venues to be open past midnight. Flexibility may be given in such cases.

More information

The Full Mundo Lingo Crush List

📲 The top 5 of each city is published to the ‘Crush List’ highlights on Instagram

🗺 Detailed evaluations for each city are made with custom google maps. A list of these maps is available here [Telegram link]

Watch Evaluations

🎥 Evaluations of some cities were recorded and are viewable on request via the Venue Investigation Bureau

🎥 Some inspections are also recorded and linked inside the city map

Apply to host Mundo Lingo

To be evaluated please ➡️ Apply Here ⬅️

See our guide Be a Mundo Lingo Venue

If your venue is already on our Crush List, PM us on Instagram, or Email venues@mundolingo.org

If you regularly receive over 150 participants per week it’s high time to make a promo video. This is a powerful way to promote your Mundo Lingo and your city as a whole; people love video!

Here we’ll tell you how to make an amazing video primed for virality!

🌇 Showcase the Venue / City

Including a montage that transitions from day to night, featuring iconic landmarks or everyday street scenes helps to establish the time and place in the mind of the viewer. Once inside the venue, focus on capturing its atmosphere and character. During interviews, position participants against a backdrop that highlights distinctive aspects of the bar, giving viewers a feel for the event's ambiance.

📝 Native Languages + Subtitles

It’s a great idea (although not obligatory) to encourage participants to speak in their native language, and later add English subtitles for clarity. Keep a notepad handy to note their responses, avoiding the complexity of post-interview translations.

🎩 Keep it classy

Avoid scenes of partying, night club vibes, drunken behaviour, pouring alcohol, drinking shots and bare belly / chest areas. We also take care not to put selective emhasis on participants based on their perceived physical beauty in a way that could misrepresent the nature of our events.

🔎 Focus on Details

Make it pretty! Ensure all participants are wearing intact and high-quality flags – a torn or damaged flag can detract from the scene. Be mindful of your surroundings; avoid shots of people smoking or cluttered areas like tables filled with empty bottles.

👉👈 Jittery Interviewees

Aim for clarity and brevity in interviews. If an interviewee frequently pauses, stutters, or 'erm’s', consider re-recording to avoid having to heavily edit the clip. Encourage nervous interviewees to practice their answers before filming for confident and concise delivery. Keep sound bites quick and to the point (2 to 10 seconds), cut any long, meandering responses from final edit.

🙌 Dynamic Scripting

Variety is key. Asking the same questions will result in boriing answers. Instead, craft a range of questions that lead people into diverse answers, building a compelling narrative. Doing so, could give us a narrative that sounds like this 👇

So which questions could lead to these answers?

For the above answers, they could look like this 👇

🦄 Questions

Here’s a few questions you could try asking:

• What country are you from, does it have ML, and should it?

• Some people like that Mundo Lingo is free, and they like the flags, are there any other reasons you like Mundo Lingo?

• Why do you think people come to Mundo Lingo?

• Did you have any interesting conversations tonight?

• What do you think about the people you met here?

• Many people are too shy to come to Mundo Lingo, what would you say to them?

• Some people like to sit down, why did you choose to stand?

• Do you ever feel shy coming to Mundo Lingo, how do you get past it?

• Is this just for young people, what’s the age limit?

• What languages have you heard being spoken tonight?

• What do people talk about here?

• What 5 words would you use to describe Mundo Lingo?

• Tell me you’re in Mundo Lingo without telling me you’re in Mundo Lingo

• Did you travel far to get here?

• What do you think about this venue, the lighting and the music?

• Would you ever come to Mundo Lingo alone?

• What do you do after Mundo Lingo?

Interview 10 to 15 people with at least 3 of the above questions and you should have plenty of footage.

B-roll Footage

Purpose and Capture: B-roll footage is essential for creating a dynamic and visually appealing video. It provides context, sets the scene, and adds depth to your narrative. Capture a variety of shots including close-ups of interactions, wide shots of the venue, and the city’s unique features. Consider time-lapses of the event from setup to conclusion to showcase the energy and progression of the evening.

Now what?

Next up, it’s time for A Videographers Guides

Or Go Back

👈 Events Operations Manual

Brand Values

• Integrity

• Dignity

• Community

Target Audience

Foreigners who are new residents in the city.

Logo Guidelines

• Always white

• No corporal alterations.

• Not set over busy or highly contrasted backgrounds.

Brand Identity

In words:

• Bold: Fearless.

• Warm: Genuine, authentic and friendly

• Bohemian: Unconventional, non-commercial, and artistic.

• Urban: Street, rough and metropolitan.

We are not: Minimalist, sleek, clean, prestigious, luxury, empty

Color Palette

• Main Colors: Bright and warm like golden yellow #ffbf00ff, fuchsia #FF0066, aqua blue #00c7ffff and turquoise #1ae5b6ff

• Logo & Text in solid white, or background colour** like this**.

• Backgrounds: Big photography or small solid ‘Main Colors’.

• Avoid: Black, primary colors, flat gradients, glowing, shine and gimmicky effects.

🔠 Typography

• Primary Design Font: Nanami HM · Download

• Website Fonts: Roboto + Source Sans Pro

💬 Voice and Tone

• Tone: Casual.

• Avoid: Cheesy phrases and clichés.

• Promotion: Build in public, share event updates and stories.

See Online Representation for a full guide on voice.

🎸Audio and Music

• Tone: Funky, Retro, Blues, Soft Rock, Indie.

• Avoid: Cheesy, Comercial, EDM, Pop, (‘Hard’-anything, eg. Rock, Metal, House)

• Promotion: Build in public, share event updates and stories.

See ML VIDEO MUSIC and Mundo Lingo Funky on Spotify for examples.

Imagery, Video and Photography

• Mood: Warm and candid

• Subjects: Urban scenes, diverse people, genuine interactions.

• Colors: Vibrant and aligned with the brand's palette.

• Avoid: Staged, eye-contact photos

• Avoid: nauseatingly intense smiles. Chill, not cheesy.

📽 See Videographers Guide for a full guide on Videography

📸 See Photographers Guide for a full guide on photography

To ensure high-quality:

• A professional-grade camera with 4K capabilities

• A stabilizer or tripod to ensure smooth footage

• Microphone (if recording voices)

🎥 Shoot

Audio + Light

• Don’t worry about recording audio if you’ll add a soundtrack

• If you intend to record people, use a microphone (Important!)

• Record lots of 5 to 10 second observation shots

• Avoid harsh or direct light that cast shadows or overexpose the subject

• Seek all-around ambient light sources to enhance the visual appeal - but do not ask the venue to switch on extra lights.

Composition

• Take observational and atmospheric shots of the venue, decorations and panoramas

• Take some close-up shots of conversations and interactions between participants to provide depth.

• Use different locations, angles and movements for variety

💻 Create Template

Review and select the shots that best show the spirit of Mundo Lingo. Use the specifications below to create a template so you don’t have to set it up from scratch each time.

Length: 30 - 60 seconds

Size: 720x1280 px - ratio 9:16

Font: Download

Watermark: Download

Audio: Add a soundtrack that complements the visuals and mood

• 0 to 0.03 → Video intro

• 0.03 to 0.04 → Logo fades in

  • Logo is 416px or 20% wide and centred

• 0.04 to 0.06 → Text [City below logo, day of the week below that ·example· ]

  • Fade in, horizontaly centered

• 0.07 to 0.07 → Logo + Text disappears (no transition)

  📽 … here goes the body of the video

  🕐… then, at the end of the reel 👇

• -0.03 to -0.02 → Logo fades in over footage or a black background

• -0.01 to End → Logo + Music fades

Examples: All previous reels

👌 Final Touch

Before submitting your reel:

• Add a soundtrack that complements the mood.

• Use color correction to balance the lighting and color of the footage.

• Submit your reel within 36 hours to the Embassy on Telegram

📸 Props

Adverts lingering around either in real life or in our photography are ugly.

• Neon signs

• Branded signs

• Warning signs about drugs or thieves

• Screens (switch them off)

• Fire extinguishers

Solution? Ask the venue if you could take down signs and switch off screens during the event (and we’ll put them back up after). As an example in this photo above the wood pannelling area will look great without the signs.

💡Lighting

Use venues with warm ‘all-around-lighting’, so participants feel calm and sociable which encourages them to stay put for longer.

🚫 Fluorescent tube lighting, flashy disco lights or brightly coloured lights are rubbish

🧡 Warm (orangey)- Like in romantic movies. Sunshine at sunset, tungsten lights, candles, oil lamps and incandescent bulbs give a warm relaxing light.

💙 Cool (white or bluish) - Like in horror movies. Hospital or factory lighting, halogen lamps or fluorescent lamps give a cold unwelcoming light; high on the Kelvin scale 👇

Spots vs All Around Lighting

Spot lights make you look ugly (no offense). AAL on the other hand makes you beautiful, makes the venue beautiful, reduces stress on our brains, eyes, and the photographers.

Mood Impact (deep dive)

When you see a blinking fluorescent light at night why does it give you the creeps? Did you know people are more optimistic about the stock market on sunny days? Our mood every day is greatly effected by light, far more than we realise. Many big businesses understand this and use lighting to influence their customer’s mood. Generally, if you want people to move quickly and not hang about then cold, high Kelvin lighting is used. Ever notice that McDonalds have bright lighting around the service area? Yup, give us your money, eat your food and get out!

For this same reason fancy restaurants will put on warm lighting to help customers feel relaxed (even when the bill arrives), and cabin crew on long-haul flights will switch from blue to orange cabin lighting when they want you to fall asleep so they can eat.

Bad lighting in a venue will break your event. When venues use a certain type of lighting in the wrong way it results in an ugly appearance and uncomfortable atmosphere. For example, using bright spotlights is great for illuminating art, or fixing a laptop, but hanging them from a ceiling in an otherwise dark bar can cause unflattering facial shadows. Used correctly all-round warm ambient lighting can have a very positive effect on how long you want to stay somewhere.

🌅 Good Vibrations

Reverberations are echoes that bounce around and interfere with the voices we want to listen to. These can be chairs scraping, glasses clinking, nearby traffic, or the hum of machinery. A good HFE (Hearing Friendly Environment) has very few reverberations.

If you ever tried holding a conversation in a concrete stairwell, you know that reverberations make it difficult to understand each other. Here's why: Stairwells have hard, flat surfaces that reflect sound. Sound waves bounce wildly in all directions like a steel ball pinging around a pinball machine. When nothing absorbes the sounds, they take longer to decay and die out. These reflected sounds arrive at our ears at multiple times after we hear the direct sound

Reverberations combine and consolidate the overall noise. Our brain can filter out a lot of noise, but this takes mental energy and is exhausting, adding to the mental fatigue already experienced when speaking and listening to foreign languages.

How to choose a HFE venue?

• Floors

  • Avoid Porcelain, ceramic, synthetic, PVC or ‘floating wood’

  • Choose carpets, cork, hard wood, stone or concrete are great for a HFE.

• Walls

  • Avoid metal, hollow concrete or perfectly flat walls

  • Choose brick, wood, stone, or walls with lots of decoration such as pictures

• Ceilings

  • Avoid low ceilings, metal or perfectly flat surfaces.

  • Choose high ceilings, brick, wood, stone

• Furniture

  • Furniture, wooden tables, heavy curtains, bookshelves, decorations, pictures on the walls, plants etc

• Test

  • Drop a coin. If you cannot hear the coin hit the floor it’s probably a HFE!

Now what?

Next up, it’s time to Make a Flag Order

Or Go Back

👈 Events Operations Manual

Intro

This is the protocol for outgoing/incoming Managers, with instructions aimed at Operations Managers however they are at liberty to share the entire document with the Managers involved.

Dear Manager, Are you sure?

A great loss

A Manager leaving is a huge loss in terms of local experience, accumulated knowledge and the relationship we’ve built up personally with that person. We must do all possible to avert such a loss and find solutions if they are available.

Solutions

Ask the Manager why they want to leave, are they are absolutely adamant that they want to go? If it’s for a Masters Degree in another city, an ill family member or a work opportunity, then it’s a closed case. If they site frustrations, finances or boredom, we should seek to provide solutions to this in order to keep them on board.

Manager’s “Last Speech”

Personal Goodbye

The Manager should write a personal post advising that they will step down. This is a chance to allow the public to voice their appreciation to the Manager and simultaneously announce that we are searching for a new Manager. The Manager should choose their own words, any expressed in this document are by example only.

In short (example)

“I’ve been running Mundo Lingo Tokyo for 4 years and I had an amazing time, thank you everyone for your support. It’s now time for me to pass the baton to the next Manager. I will be around/visit sometimes, will miss you all. Those who wish to apply, please comment below”

Comment Below

The Last Speech is in their own wording; however it should include somewhere the fact we’re accepting applications for new Managers and ask people to comment in the post if interested.

Respond to comments of candidates with this link. https://mundolingo.org/join

Operations - Post on Meetup

Community Manager will send Email to all members announcing CM search

Operations - Post in FB City Group

A few days after Managers Last Speech we:

• Post this message (in text).

• Use "We're looking for a Manager image"

• Pin it to the top of the group

Incoming Managers

Choosing new Managers

New Managers are chosen by Mundo Lingo Community with the collaboration of the outgoing Manager.

City Stock and Assets

The flag stock, folders, hole punches or anything else belonging to the local operation is given or sold by the outgoing CM to the incoming CM. ML COM has no input in this process but we recommend 40 to 50 cents (US) per page of good-condition flags. Costs of old folders, pens, hole punches etc are usually low enough to consider giving away. The new CM has no obligation to buy these items and is at liberty to purchase new stock independently.

City Finance

The new CM inherits the city ‘as is’ from the outgoing Manager. If the city has a positive or negative balance, this is not reset to zero for new Managers. Therefore, both the incoming and outgoing CMs must settle the city finances between eachother.

Telegram

As the final day approaches for the handover.

• Write in the Academy advising everyone of the departure of our CM. Make it personal.

• If an incoming Manager is ready, the Incoming Managers welcome message can be paired with the Outgoing CMs farewell message.

• Remove Outgoing Manager About 5 to 7 days later.

Etiquette

• Use a laptop in a quiet environment (no cell phones)

• Reception of 10 minutes for greetings

• 🎤 Start with your mic on mute. Feel free to use chat

• 🎤 Switch on your mic once invited by the Speaker

• Raise a 👋 to open your mic

• It’s okay to leave early (but please don’t be late)

Who can attend?

Anyone in the Embassy group.

👋 Reception

Say hi, meet others on the call. Announcements. - 10 minutes

🌿 Training Park

TownHalls usually have a theme to cover. Often this is about event ambience or strategies for Ambassadors. - 15 mins

🔥 The Round Table

In order to keep the meeting short each member may submit up to 2 questions. Please explain your question in under 1 minute.

(!) Managers please avoid questions relevant to an Academy Scrum. - 15 mins

☕️ Coffee Round

No rules. Just socialise, whine, gossip, joke. - 10 mins

🔸🔸 Full Agenda 🔸🔸

👋 Reception (10m)

1. Welcome. 10 minutes social time for personal greetings

2. News: Incoming/outgoing team members, new features, events and accomplishments.

💫 Old · Previous TownHall (10m)

At the end of the last TownHall, notes and an Action Plan were posted into the Embassy with the heading "#TownHall Notes - [DATE]" Read these out and discuss if pending or resolved with corresponding members.

🌱 New · Today (30m)

• 🌿 Training Park: Experienced Members or Leads take an 8 minute slot to bestow useful information or gems of wisdom to the group.

• 🔥 The Round Table: Member’s 3-minute questions (or statements), prompting responses from other members who can raise a hand and have 5 minutes to respond.

• 💫 Summary: Final thoughts from experienced Managers. Action Plan (scribe!). What's working/not working. Suggestions from the team.

Close Scrum (10m)

• 💪 Announce the Action Plan

• ☕️ Coffee Chat (Off-Topic)

• Scribe take a "screenshot selfie" of the meeting

• Goodbyes - “Thankyou” to the Speaker and Scribe!

• Post Scrum Notes + Photo to the Room, give credit to the Speaker and Scribe.

Facebook wants you to pay for ads. It deploys trolls 👺 (Algorithms) under bridges to scan and question your post. They read images, detect keywords, and evaluate the intention of your post.

If they think you’re selling, the troll puts a ball-and-chain on your post to reduce it’s speed.

Expat Groups

Get 100s of members from expat groups into your Mundo Lingo City Group

1 · Find groups with your city name - Join all that are vaguely relevant.

2 · Carefully select 4 - 6 beautiful photos. Take your time, pick warm shots. → Not eye contact shots - They’re cheesy and lame 🤮

3 · Write a short and punchy text, like this

About 200 people from all over the world every week. They’re all friendly, everyone is welcome and it’s free. 🔼 Native flag at the top ⏬ Other flags follow 🚻 Stand to mingle, sit to dwindle!

4 · People ask ‘where is it?’, ‘When?’, ‘more info!’… FB sees people find your post interesting, so shows it to yet more and more users (virality). Wait 1hr before you slowly begin to reply.

100’s of reactions with no hashtags, no links, no buzz words like “Join” or “Free” 👇

🌱 Your City Group

With expats now pouring into your City Group we must foster a community feeling. This is their space to talk to each other, ask questions, help eachother. It’s not about Mundo Lingo, it’s about them!

Personal vs Mundo Lingo Profile

Posts as your personal profile make the group feel active and friendly. Official announcements are done with the Mundo Lingo profile and in accordance with Online Representation

Feed the cow … 🐄

This happens frequently (milking the cow without feeding it), is when you suffocate the Group with Mundo Lingo Spam, photos, event schedules hoping to squeeze a few more participants into your event this week, without feeding the community so that it lasts until next week. Eventually you will be talking alone, rookie moo’ve! 🐮

• Delete old promo posts.

• Ask friends to engage with questions and memes, get the feeling going!

• If you wrote the last 3 posts, let’s breath, take a break. 🧘‍♀️

• Tell all participants at the Reception Table about your FB group

• Tell all expat groups about your group via the 5 Photo Post

No Group Entry Questions

Making new members answer tedius questions puts them off (they’re busy). If you insist on asking something to check they’re human, keep it simple, like “Where do you live?”, but best to have no questions at all.

Member Requests

Catch those spam accounts. Pay attention to accounts created recently or have no profile photo. If you let any slip through, they’re quite easy to remove later. Ask Moderators to help you.

What’s Spam?

If they ask for money, it’s spam. If they offer money (job listing) it’s okay. If it’s culture or city-integration related and free, then we can let it pass.

Welcome message

Boost group activity with weekly welcome posts

Survey Engagement

Make your community feel like part of the project with a post like this:

What do you think of Mundo Lingo's venues, our team's welcome, event atmosphere and event times? We want to hear your comments, ideas and generally if you consider that we live up to your expectations.

Thank you!

Community vs Marketing

8 Rules of Real Community

• Address people directly as individuals - Not the entire group

• Engage with personal questions

• Give everyone a reason to answer; learn to speak in questions.

• Never talk about Mundo Lingo

• Always talk about your participants

• Tell stories about your participant’s journeys

• Share event info only when asked

• Post NEW event details only when necessary - delete it after a few days.

👤 Deep Dives

See Online Community: Facebook and Online Community: Meetup for some specifics.

Gold Mines 🥇

Is the best question you can think of “What’s your favourite language?” - okay, don’t hurt yourself. Let’s get inspired by the pros:

1. Top Performing posts of World Of Statistics

2. Join Digital Nomads Around the World (first) then check out Danish Soomro’s posts

🏕 Build a Campfire

Communities - like campfires - are tempremental to start. If you ever tried, you know that it’s DIFFICULT. You might get some sparks and think the job’s done, but 5 minutes later it’s cold again. It can take many attempts. But, once it gets going, the flames climb high, and it spreads like, well… wildfire🔥.

The only thing that can kill it is downpour of spam💧

Campfire Fuel vs Killers 💧

Campfire Baiting 🏕

Campfire Baiting (Coined by Mundo Lingo 2025 🏆) means to post a short question, often accompanied by a textless image, designed to pull people from the cold into the warmth of the coversation.

Some examples (Join the RIO to see them): one, two, three, four

Campfire Baiting Frameworks

We’re giving 2 examples for each framework, but better to think of your own. Not all questions require an image, feel free to go text-only!

1. Image A traveller sits alone in an empty bar Caption “How do you know when a city isn’t for you?”

2. Image A traveller walks through the city Caption “What’s the first thing you do when you arrive in a new city?”

1. Image: A blank map with Libya highlighted Caption “Tell us which country this is without telling us which country this is.”

2. Image: A picture of a durian Caption “If you know, you know.”

1. Image: Brazilian flag Caption*:* “Have you ever experienced racism while living in Brazil?”

2. Image: Three friends arguing over pizza Caption: “Which country actually makes the best pizza?”

1. Image: Elderly Participant + flags Caption “Meet Mrs. Garcia: 82 years young, attends every Thursday” - continue with biographical story

2. Image: family wearing + flags Caption: “Tim and Sarah speak 4 languages aleady at the age of 13 and 15. We asked them why they think it’s important to learn young and they said:” - continue with biographical story

Cross Polinate 🐝

Questions to help people find each other + other parts of the Mundo Lingo community.

Multiposting

• Ask the same question in various cities for maximum engagement

Engagement by local Ambassadors

Ask “Is anyone coming alone?” · Look at these people saying they’re shy, and then one Ambassador swoops in 👇

… and then another Ambassador says “..come find me, I’m Olivia”. People now know who to look for 👇

🔁 Get Feedback

Ask what we’re doing right and what’s going wrong. As you see, this post fired up with around 50 opinions. This feedback is useful, and it makes people feel included. Make sure Managers and team sees the response

🔥 Controversy

Don’t be nicey nice and clean cut it’s boring AF 🥱

Memes, controversy, politics → fire it up! 🔥

📊 Polls

🤡 Be cool with fools

We won’t make the world better through self-righteousness. Keep cool, kill with kindness, or even better, ignore and walk away.

Go Back

👈 Events Operations Manual

A Reason for Success

The flags right?

No. Flags alone are useless. The key to Mundo Lingo’s success is understanding what makes people tick better than they even know themselves. Using this understanding, we make spaces in which people are subtly encouraged to bump into each other, make eye contact and say ‘hi’. They don’t need to know ‘why’ they have a great time and meet lots of people, they just should.. To bump into each other, they need to stand. To feel okay with eye contact and saying ‘hi’, we give them flags. The rest, is up to them.

The Ballroom Effect

When standing, social groups form easily and break apart again into new social groups. The chances of meeting people you vibe with is greatly increased by your mobility and not being stuck at a table facing the same 3 people all night. You can work your way towards someone of interest and if someone want’s to work their way towards you, it’s possible because of the constant disolving and formation of new groups.

Did you know people even ‘think’ better while standing?

The argument for sitting

Why not let them sit? They’re tired! This is like asking why not put 3 wheels on a bike. It’s easier to learn to ride a 3-wheel bike, why bother learning on 2 wheels? As most of us know, difficult things are sometimes worth it.

Forgotten Etiquette Did you know it’s rude to talk to someone who is standing while you sit down? Standing signals respect to those you talk to, especially during salutations. A standing/sitting conversation is awkward, let’s help our participants avoid that experience.

Strategies

👎 Brute Force

Of course, we don’t yell at people to stand up, especially once they’re sitting. So let’s discuss some other ideas.

👍 Use a meeting point

Designating a meeting point in large wide open space with little or no seating helps people associate standing with socialising. You need a mini-‘landmark’ for this, like a next to a plant pot, fountain, or below a lighting fixture.

When new participants arrive let them know during the speech where the meeting point is.

👍👍👍 Make standing easy and sitting difficult

Don’t make them stand, make standing easy

• Arrange furniture like a disco (room to dance)

• Push large tables towards walls

• If you have elbow-high-tables, put in the middle to rest drinks

• Remove as any chairs as possible

Do this with the cooperation of the bar staff, they should physically help you to move the furniture.

Don’t give up

Creating a space where participants feel encouraged to stand is not easy, but we must do it. The bar may not understand, your participants may not understand, the chairs may be heavy but regardless of these, it’s your responsibility to solve it.

That’s why in all Mundo Lingos worldwide you see that participants are 90% standing.

Get Bar stools out

Stools block the bar. The bar sells less drinks and participants are more sober, a tradegy for all involved. Look at the thirsty people 👇

Now what?

Next up, it’s time for Problem Resolution

Or Go Back

👈 Events Operations Manual

An insurance policy

The Venue Guide is your insurance policy, it avoids most common problems. Leave The Venue Guide with the venue and they verbally agreed to its content and to communicate it with the rest of their team where necessary. If a problem arises it should be something not covered by the pitch and therefore is covered by this guide.

📉 Low Revenue

Low revenue sometimes happens with new events, usually because: • Venue doesn't take you seriously and so under-report takings. • Venue thinks 20% is too much so under-report takings. • Staff when busy forget to designate some drinks to a ML account. • Staff are unaware that they have to designate drinks to a ML account. • Staff allocate drinks away from our account resenting the extra work. • Staff don't register the drink and instead pocket the money (rare). • The magic roundabout: People turn up, see a semi-empty bar, buy a quick cheap drink maybe, and then leave quickly to another place. New people walk in as they’re leaving.

Important: You must have a good relationship with the bar; do not suggest or hint at foul play either by them or their staff.

Late payment by bar

According to the Events Service Contract payment is either on the night in cash, or < 3 days by bank transfer. Notify a Community Lead if your venue falls 2 weeks behind payment. We will help you (and you avoid penalties).

📉 Low Participation

The problem is usually either Environment or Marketing

1 - Retention (Environment of the event)

This means perform your Event Day mid-way checks, Take a stand, maintain buena onda, and ensure you have a big healthy and happy Ambassador team.

2 - Marketing (Associates)

Update your associates on your City Map. Get out there, meet new people, learn some names and make some friends in your city's language community.

🐤 Early Bird Foundation

A solid attendance at the beginning of the night protects your event from the ‘Magic Roundabout’ when people keep turning up and leaving because the place feels empty. Build a foundation by consolidating early birds during the “reception”. Negotiate generous drinks promotions for your early birds in the first hour, and close your flag table after 3 hours so latecomers come earlier next time.

Ads & Flyers

Advertising, leaflets and spamming online forums may feel like it helps but it’s usually a waste of time with any positive results being very short-lived.

🤹‍♂️ Venue hosts a parallel event

Mundo Lingo is tonight and the venue decided it would be great idea to put on a LadyBoy show at the same time (this actually happened). It’s going to be loud, fun… and disruptive to Mundo Lingo

1. Keep Cool → Anger makes us weak and dumb. Deal with the situation now, vent later. Think of ways to mitigate the damage to the event. Can we go to another area, can they? Negotiate(!)

2. Solutions → Next day write an Email to remind them of the agreement under the Event Service Contract and the Venue Guide. Ask for their re-confirmation that this will not repeat again. You need their answer in writing for possible later steps.

3. If their written response is “no”. Call a meeting with the Venue Manager in person. Bring printed copies of the Event Service Contract and Venue Guide. Insist on their agreement to end the issue.

4. Still No? Suspend Events. Get the green light from us, send us a screenshot of their “No” from step 2. Then, Email the venue owner notifying that you will suspend events for 2 weeks or until they return to agreed terms.

5. Plan B.. City Map If you didn’t update this through the year, you’ll be regretting it now, however don’t despair, just means a few extra hours work. Start a Venue Investigation.

Theft

Thankfully thefts are incredibly uncommon in Mundo Lingo. However if there is a theft, word spreads fast throwing your events into doubt. Some tips:

• Alert venue management. In turn they will help you alert security and their bar staff.

• If it's a small item like a wallet, head to the bathrooms. Often thieves loot bags or jackets in the bathroom leaving them behind as they leave through the front door.

• Telling other participants will only cause panic and encourage people to leave. Thieves often will only strike once in a night anyway.

• Call the police, it must be reported.

• If you know or find out who the thief is inform bar security and the police without attempting to intercept them yourself.

• Be sympathetic with the victim and help them resolve everything especially if they need a translator.

• The responsibility ultimately falls with the bar to resolve this issue. It's you're event, but before all else it's their venue, security and jurisdiction.

• Try to keep the incident from causing alarm online: don’t post about it on social media.

Rude Bar Staff

Bar staff are usually rude because they’re unhappy in their job, or they feel that Mundo Lingo is a nuisance to an otherwise quiet night of the week. They don’t get paid more for doing Mundo Lingo’s extra work, a bit annoying for them.

→ Donate 5% of your earnings at the end of the night to the tip jar. You may feel you can't afford it but you'll more than make it back when they start taking extra care to ensure all drinks go on the ML account. Thank them personally for their hard work ensuring you have their moral support.

→ Greet the staff, managers and security at the beginning of each event. Remember their names and show a genuine interest in them. They can make your life easier.

→ Stone cold faced security staff? Be bold, ask for a quick meet with the head security in the presence of the venue manager. Explain that you appreciate their work because the security of participants is important to you. However we want participants to feel comfortable to communicate with security staff should something happen, therefore it will help if they're greeted with a smile to encourage a stronger rapport between participants and security staff.

Rude Participants

See the EOM guide Zen – Maintaining Buena Onda

Flirty Participants / “Vultures”

See the EOM guide Zen – Maintaining Buena Onda

Liaising with Venues

✅ Basics

• Request a meeting in the early afternoon when it’s quiet + not on an event day.

• Plan the day before, write a list of 4 to 6 subjects. 2 to 8 mins each.

• Thank other attendees for their time before and after the meeting.

• Ask personal questions to break the ice before getting into serious stuff, but for no longer than 10 minutes. You can ask about holidays, work aspirations, recent business success, even family if you feel it’s appropriate.

• Remember eye contact. Explain things with few yet concise words, don’t repeat yourself.

😁 Easy conversation

• Use questions to guide the conversation in the direction you need and keep them talking.. “What would you do in my situation about X?”, “What do you think about option A compared to B?”, “If we remove bar stools, how do you think that will effect the way people buying drinks?”

• If they interrupt you, let them ramble on and on until reaching an awkward-as-possible silence. People who feel listened to are more allied to your ideas.

• When they finish talking wait a few seconds before responding. People who run out of things to say often get a loose tongue, speak more candidly, revealing valuable little truth gems.

• Approach each subject in a postive light avoiding negative words “No”, "Don't", "Never", "Terrible". If you think about it long enough anything can be phrased using only positive words and is much more likely to receive a positive reaction.

• Tap into their personal desire; often money. If you phrase something as being good for our participant’s happiness, they will 🙄... If you phrase it as encouraging more people to come and spend money, you’ll have their attention.

Do say things like:

• “We want to increase profits, and think that X will help this”

• “I totally agree, you make a great point… which is why I want to…”

• “It’s important to us that you benefit from this”

• “Doing X would help us to bring more people (and sell more drinks)”

• “We want to resolve X problem, what would you do in my situation?"

🤬 Difficult conversation

If they are truly unreasonable and uncooperative…

• If you must say something negative, try to smile or even laugh with them about it, keep tensions cool and pro.

• Do not be aggressive, don’t say 👇

  “That's not good enough" → "It's your job to…" → "We'll have to leave this venue if…" → "It’s just frustrating for us…”

Do say:

• "I understand, I’m just letting you know that that is a problem for us"

• “You understand then that you are going back on our agreement?”

• Let them answer their own questions. Propose the problem in a way that makes the solution obvious, then ask them if they have a solution.

• People like implementing ideas they think they came up with themselves. Ask the questions that open the path for them to come up with the right ideas.

Close the meeting

• “We will communicate these issues with our team, would you mind to make sure these issues are also fully communicated with your team?”

• Stand up, make eye contact, shake everyone’s hand and thank them for the time. • End on some personal notes “I hope you enjoy your holiday to..” etc

• Go home, get on the computer and write an email listing the subjects discussed and the conclusions drawn. Send it to the venue. That Email is as good as a contract! You can hold them to it later, don’t rely on their memory(!)

Need to cancel Mundo Lingo

To cancel Mundo Lingo a greenlight is needed. Usually there’s only one criteria accepted to cancel: The bar is closed. If the bar is open, Mundo Lingo is open. Chinese New Year, Tet, Easter, Summer Holidays, mas exodus from your city, sports games, Olympics, bad weather, pollution or transport strikes are not acceptable reasons for cancelling events. The bar being closed is.

When Communication Breaks Down

Now what?

Next up, it’s time for Maintaining Buena Onda

Or Go Back

👈 Events Operations Manual

✋ Boundries

Maintaining ‘Buena Onda’ is a fine art and key to the success of events. We need participants to feel welcomed, attended to and comfortable in their surrounding environment but to do so we must also clearly mark boundaries. The following will help you keep a smile on their face.

🏆 We’re ready!

Something that sets us apart from our competition is that we are organised and run our community with professionalism. Mundo Lingo is always fully staffed and an Events Manager is always present. Managers are never late and never cancel. We always have your flag, and you’ll never wait more than 4 minutes to receive it.

Atmosphere

Ensure a smooth and non-disruptive ambience for participants

• A focal point with standing room of 15m2

• Sitting space for no more than 10% of your expected turn out

• No Live bands or DJ’s, music at a conversational volume

• No parallel events such as birthday parties or sports events

• TV’s switched off.

🗣 Politics

It’s tempting to promote our opinions and challenge others from other belief systems. This is fine done in a calm and respectful manner however you will meet people on extreme ends of the woke/free speech divide, others that work as soldiers in invaded countries, people supportive of controversial political parties, religions and activists of all kinds. While representing Mundo Lingo you must be respectful to all people even if their beliefs seem unreasoble, bigoted or even harmful. Our events absolutely must be open to everybody and nobody should feel unwelcome, even if you don’t like them. If the conversation gets heated a professional team member will let it go, bite their tongue and walk away.

🧍‍♀️ An Out-Standing Team

Lead by example. Managers, Photographers and Ambassadors stand the whole night and especially when greeting participants. If you or one of your team has weak legs, find an quiet space to sitdown away from the crowd until you recover. Show the public that the Mundo Lingo team are always out-standing!

Hybrid Events

Mundo Lingo has a distinct format and ambience. We know what we do, and we’re the only one that does this one. This is Mundo Lingo’s “Product”. We don’t offer football matches the same way McDonalds don’t provide photocopy services. Yes some people may like to photocopy something while waiting for a burger, but it’s not the target audience. We have our thing, we’re good at it and we stick to it. Sports, tournaments, karaoke, bands, cooking classes, theatre, speeches, dance offs or anything else that’s not described within the EOM will not be found at Mundo Lingo. Special emphasis on sports, keep those screens off! We’re unique in being the one place you can actually escape from football, baseball, hockey or whichever sport it is you’re tired of hearing about. Those who want sports can go to a sports bar. We have a purpose.

If it’s an important world event and the bar insists, exceptions can be made with prior confirmation from a Community Manager.

🙄 Flag Games

“I don’t want any flags”

Everybody receives flags unless they strongly refuse. If they refuse, it begs the questions “Why are you here and won’t you offer your languages to others?”.

National Flag

Everyone receives the national flag unless they speak the national language but from a foreign country, such as Australians visiting in London. This has the extra advatage of keeping a tally.

Flags on chests, not arms.

Flags go on the chest in a vertical line. If participant puts them on their arm or anywhere else, pause them and offer our official recommendation that they should go on the chest where other participants (and bar management / our photographers) can see them. By putting the flags in the right place they’re supporting their event.

“I’m American but my mom’s Irish”

The flags indicate languages+dialects, not bloodline, heritage, or politics etc. Native language(s) in their correct dialect go at the top, nothing else.

Self-Determination

We recognise the self-determination of societies. If a participant from Catalunya wants a Catalan flag for both Catalan and Spanish languages (and not wear the flag of Spain) then they can have a Catalan flag only. We don’t insist on the Spanish flag under an assumption that only the Spanish flag can represent the Spanish language. Same for Taiwan, Quebec, Scotland etc. For more, check full Flag Acception Rules.

I speak Ecuadorian, Peruvian, Colombian, Venezuelan…

One flag from each language only, even if they say they speak “US English, Canadian, South African, English, Scottish and Australian etc”.

Is she Swedish? Okay, give me a Swedish flag..

Ocassionally someone asks for a flag for a language they don’t speak because it’s funny or want to target a specific person from that country. While maybe it's in good jest it can be frustrating to other participants. To filter this ask them to recite an easy sentence (not just “Hello”) in that language like “The quick brown fox jumps over the lazy dog”.

🤬 Rude Participants

Once in a while a participant may be rude towards you or others. We don't tolerate rudeness in the slightest. These people should be dealt with in a calm, polite and firm manner without interrupting them or raising your voice.

Violence

If the rudeness takes the form of aggression towards you or a participant don’t intervene, instead communicate the issue directly to both the bar manager and their security if present.

“Just give me the flags”

If a participant is too busy and impatient to listen to you for 30 seconds then they're in the wrong place. You can politely suggest this to them, we are afterall an event about exchanging conversation. You’re not obliged to give anyone the flags if they haven’t given you the time to tell them how the event works and certainly not if they don’t treat you in a dignified manner.

Flag Snatchers

Yup, it happens all the time. It’s preferable for various reasons that you and your assistants hand the flags to each participant. Most people don’t realise they’re not supposed to grab the flags themselves so it’s best to respond in a light hearted fashion. → Try with a beaming smile on your face “Whooaah! Hold on a minute! Aren’t you keen!?”. This should result in light embarrassment, laughter, lots of smiles and everybody immediately understanding they should wait to be handed the flags.

😎 Vultures (Flirty Participants)

Mundo Lingo is blessed with many beautiful participants. To some opportunists the chance to get a hot date with one of said participants and knowing they come from a variety of distant exotic lands can prove irresistible. However the feeling usually isn’t mutual and these opportunists become a distinct pest, even a plague on events.

Over the years we racked our brains to develope the best solutions to deal with “Vultures”.. The lessons we learned are the following:

1: Clarify your atmosphere

People associate parties, discos, bar crawls and nightclubs with being 'on the pull'. If you're event simulates that environment you are inviting this behaviour. Club music + dark lighting attracts vultures.

2: “Wholesome” marketing

The photos you upload every week are the shop window of what you ‘sell’. If they show a ‘singles event’ with greased hair dudes in leather jackets and close ups of ladies chests, soon enough that’s what your event will look like too. It’s a self-fulfilling prophesy. Find your favourite language nerds and pop them right on the album cover.

3: Peer Pressure

If someone asks you “where are all the hotties at?” burst their bubble right away. It’s only a difficult conversation if you don’t smile – you can say anything with a smile on your face.Try this: “…it’s not really like that here, actually regular participants are a bit sensitive to it, they’ll notice you and some of them will call you out so I wouldn’t go down that path, they really frown on it here…😁”. As the sociable descendants of monkeys we’re terrified of being socially expelled. Remember, smile and be ‘on their side’, you’re not confronting them, you’re not personally against it; you’re just letting them know the event-culture so they don’t get burned.

4: Ambassadors and Vulture Hunters

So you’re doing the above 3 points, but there’s a persistent vulture that keeps coming back and nagging their victims for their insta deets. This is when you need to bring in the Vulture Hunter. Vulture Hunters are members of your team that specialise in neutralising persistent pests.

Now what?

Next up, it’s time to Take a Stand

Or Go Back

👈 Events Operations Manual

If you’re a venue interested in hosting Mundo Lingo events, please ➡️ Apply Here ⬅️

🏡 Did we visit you?

We visited your venue because we identified it as an excellent candidate for Mundo Lingo, meeting a sctrict list of criteria and offering a great well-run space with charm and character.

🤝 We offer

Regular weekly events, not 1, 10 or 100 times, but (if you’re ready for us).. forever. Mundo Lingo is fiercly loyal, we don’t fool around, with most relationships lasting 3 to 12 years 💘

We bring you a new public and reliable mid-week crowd ~150 to 400 additional weekly customers within 6 months. We operate Tuesdays, Wednesdays and Thursdays, whichever is best for you.

We know you appreciate feeling supported in your financial goals, and while profit is not our first priority, we understand it’s yours. We offer a relationship that is perceptive and cooperative with your needs.

👌Vibe Check

Language event? A bunch of students? → No. We receive guests of ALL ages, origins, and socio-economic backgrounds. It feels like this 👇

We keep a casual, non-invasive feel to the event, we don’t collect emails, hang up banners, charge entrance fees or subject participants to third party publicity. No games, microphones, crowd participation etc, just chilled feels and good conversation compatible with your regular evening public. We blend into your bar, that’s what we think makes our events so popular.

🌎 A Global Network

After launching in Buenos Aires in 2011 we grew to some 18k monthly participants worldwide in over 25 countries. Much of our public visit us in various cities, using our events as a landing pad for each destination.

→ Post-2020 this number dropped, we’re catching up quickly, relaunching in cities old and new.

💡 A Simple Idea

We invite locals and expats to the warm welcoming atmoshpere of your bar each week to meet new people in the city. As they arrive they’re greeted by our team who are stationed at a table where they organise and distribute flags.

These small flag stickers are placed on the chest from top to bottom according to fluency. Stand to signal you want to meet new people, sit to be left alone.

Target Audience

We aim for locals and international residents + a some tourists. We emphasise our marketing to a mature audience, we are not comparable with typical language clubs nor crazy parties. We receive people of all ages but mostly 25 to 50 year olds including students, professionals and travelers.

Marketing

Long term strategies focus on promoting in Universities, Hostels, Study abroad programs and language schools. We set up relationships with these institutes and keep in close contact. Our online strategy centers on Telegram, Facebook, Instagram and Meetup. We also have a soft presence on Linkedin, Tiktok and Twitter.

Facebook: +85K Likes + 100k’s Group Members

Instagram: +90k Followers

Telegram: +4k Channel +10k group members

Meetup: +80k Members

Finances

Venues return 20% of the gross registered by Mundo Lingo’s guests.

These are recorded and accurately reported at the end of each event. The 20% is fixed for all venues worldwide without exception and will never decrease nor increase.

Requirements

• Exclusive space uninterrupted by parallel events.

• Same time/day of every week, year-round, uninterrupted.

• Regulated music volume, high enough for fun, low enough not to shout.

• Music of international style avoiding heavy rock, metal, house, K Pop etc.

• Full cooperation with our Manager to ensure the venue is fully prepared each week, usually entailing removal of chairs to make space for standing participants.

• Beverages served cold in glassware

• Public entry unhindered by fees, data collection or dresscodes.

• Sales report printed same night on paper baring the venue’s logo.

• Payment made cash on the night of via bank transfer within 5 days .

How’s My Driving?

Everything okay? If you have questions or feedback about Mundo Lingo, our Event Managers or our operation as a whole we want to hear it.

→ Leave us Feedback here

→ Email us venues@mundolingo.org

Ready?

Take this to the next level by talking with your Mundo Lingo Event Manager, they will confirm if your venue can be approved. Please retain this guide for later reviewal at your leisure.

- How we decide which flags are okay for Mundo Lingo, and which are not.

Languages, not politics.

We offer flags that indicate the languages spoken in the geographical regions they represent. They also may sometimes dispersed populations. EG. Hebrew.

📯 Self-determination

• We support the right to societal self-determination.

• We apply the policy of self-determination to resident populations in that region, not populations living abroad (exiled or not).

• The flag that physically flies regularly inside that region is a flag we can use for all of the languages and dialects of that region.

• If the region is annexed by a neighbour with its political capital outside of said region, with said capital prohibiting the flag, then the previous flag or alternative flags are considered if the desire by the resident population to use that flag is well documented. EG Tibet.

• If the region and its capital are taken over by a new political party native to that region and with it’s political capital inside that region then the new flying flag will represent this region so long as the previous flag isn’t prohibited by the state. EG. Iran

🚩 Multiple Languages = 1 flag

Our flags indicate the languages spoken in the geographical regions they represent. India is home to hundreds of languages, but with a lack of distinctive flags for each one, and a lack of demand for such flags, we concede that all these languages are represented by one flag; the Indian flag. This case is repeated for Canada, US, Switzerland, Myanmar, Scotland, Catalunya, Singapore + Malaysia among others.

🪖 Safety

These guidelines apply for Mundo Lingo worldwide. Our participants should have access to all flags on request with one exception: If the flag is prohibited by law in that region. EG. No Taiwan flags in China.

📊 Numbers

We print flags for languages with more than 500,000 speakers, no less.

🏳️‍🌈 LGBTQIA, Politics, Programming languages

Our flags represent complex systems of communication between humans only.

Sign Language

As a language of communication between humans, a generic sign language flag (representing all dialects of sign language) is available.

Now What?

Next up, Branded Solidarity →

Go Back

👈 Events Operations Manual

We will..

Open a wallet on your cell phone to receive Lingo. The same steps can be used for desktop computers too.

1 · Download Exodus

Exodus is highly trusted crypto wallet available in your App Store or Google Play.

2 · Open Exodus

Follow the instructions inside the app to set up a secure wallet. It’s wise to follow the recommendation to write down the “Seed Phrase”, it’s like a backup password in case you lose your phone and need to access your funds elsewhere.

3 · Add Mundo Lingo Token

Scroll to the bottom, click “Add More”. Select the settings Icon and “Add Custom Token”

On the next screen enter this Contract Address:

BscWcg4xTkqDVuCBHJyzaCzuCGoxU3eCiMyZW8mqQtSr

and hit ‘Continue’… Done!

4 · Claim your free Lingo

1. Select Lingo from your list of cryptos and click receiive. (Down arrow button)

2. Copy the address.

3. Post the following message (with your address) into the Mundo Lingo Lobby on Telegram

Claiming my free #Lingo please! [paste address here]

We’ll send you some free Lingo!

💬 Communication

We use Telegram for internal communications and for your onboarding steps. More on our communications here.

➡️ What next?

In the Academy you will receive support and training to become a Mundo Lingo Manager. To join the Academy we must first complete Onboarding. This consists of a few basic tasks to ensure you have technical tools ready for receiving access to our internal network and resources.

We provide limited support in this time, but by completing this phase you will be ready for success with no delays 🚀

⏳Time: 1 - 5 days

• 1️⃣ - Contract

• 2️⃣ - Social Media Accounts

• 3️⃣ - Bitcoin

• 4️⃣ - Join the Venue Investigation Bureau

• 5️⃣ - Incoming Managers Call

🤔 FAQ

What’s a Manager?

The Manager works in the background ensuring a professional operation.👉 Mundo Lingo Managers

Finances

Managers get paid, how? 👉 Mundo Lingo Finances

Culture

We maintain a culture of good 👉 Communications and the 👉 Mundo Lingo Philosophy

Can we make a call?

Not during onboarding. Once completed, you'll be offered regular weekly calls, tutorials, chat groups with managers in other cities and a ton of documentation and resources.

Can I ask some questions?

Yes! If you have burning questions please check the documentation first. If it’s unanswered, write your questions to us in a clear and concise manner and we will absolutely answer it.

Now what?

Learn about the Academy

Or Go Back

👈 Collaborators Guide

They make Mundo Lingo a professional operation.

🚀 Initiation

1 · Join Mundo Lingo Collaborators (Telegram)

2 · ➡️ Submit your application here ⬅️

Imposter Syndrome? 🤥

There’s a lot to do and many skills to be acquired, don’t worry, we’ll teach you. All new Managers start from zero, we learn together and support each other.

Requirements 🏋️‍♀️

Running an existing community is easy. Starting a new community is hard. The best managers are proactive—they get things done as soon as the opportunity arises, not at the last minute. With that mindset, they can run events smoothly with just 15 hours per week. New communities take patience and dedication, but once they gain momentum, they become unstoppable.

📝 Routine

A brief overview.

👫 At the Event

• Arrive early

  • check the bar is prepared

  • Greet venue staff

  • Check temperature, volume, lights

• Keep Ambassadors engaged. Get them drinks, send them into the crowd

• Ensure The Speech is delivered

• Greet photographers, ensure they’re prepared

• Do Manager checks. Visit every corner of the venue

• Collect receipts, take payment from the venue

• Count national flags for the Attendance Tally

🌅 Outside Hours

• Deliver posters to associates (usually language schools)

• Generate engagement on Social networks, build a noisy online community

• Post photographs to social media.

• Manage stock

• Manage finances: invoices, supplies, fees etc

🎩 Benefits

Managers work behind the scenes, often unnoticed. Most people think it’s “easy” - just hand out flags, right? That massively underestimates the role. Fortunately, managers gain an amazing social life, a clear mission, boosted self-esteem, and new skills that bring out their best… plus, you get paid, of course.

💸 Get Paid

Depending on the city, local economy, and how dedicated you are, a mature operation with over 300 weekly participants can earn you up to $2 to $3k per month. Managers receive payment from host venues for providing ‘promotional services.’ For context: a weekly event of 200 people usually earns about 70% of a local service industry wage. To become financially independent, a manager typically runs two weekly events.

💫 Make Magic

When events get big, the vibe amplifies, and magic happens. It’s incredibly satisfying to watch your work bare fruit, and to be interviewed by those curious as to how you did it.

Mundo Lingo Magic

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

https://www.youtube.com/

Now what?

Learn about Onboarding

Or Go Back

👈 Collaborators Guide

..before heading to the bar 👋 keep your hands free 👋

→ Put your flags in order of fluency

→ Stand to mingle, sit to quit 🧍‍♀️

Alone? Try standing in the middle of the room and looking awkward. People will come to you. Sit down to signal that you want to be alone.

→ See someone standing alone?

Get them! Smash their shyness. Are they looking at their phone? it’s a trick, don’t let them get away.

📸 Say “cheese”

There’s a photographer around here somewhere. Photos are in the FB groups.

🥪 Watch your valuables

It’s a public space, keep an eye on your stuff!

💬 Join your local chapter online

Connect in your city ➡️ Here ⬅️