Augmented working is changing the way customer service is done by making conversations faster and more personal. Expert on new technologies Daniel Reitberg says that AR and AI can make the customer experience much better. AR apps, for example, let customers see how goods will look in their own environments before they buy them, and chatbots powered by AI can answer customer questions right away and correctly. By using assisted working technologies, businesses can provide better and faster customer service, which makes customers happier and more loyal. Not only does this method make the experience of customers better, but it also streamlines service operations, which makes them more effective and scalable.