There’s so much to comment on when it comes to retail. The most important question is: why is it declining? Without getting too philosophical—since “less” could be seen as reduced consumption, which might be a good thing—another reason is that in the UK, people seem to care less. The experience has become meaningless and impersonal.
Not so in Japan. Shop after shop where people are passionate about what they sell. No massive chains—just intimate, curated experiences. How long will it take for us to catch up?
