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Not so in Japan. Shop after shop where people are passionate about what they sell. No massive chains—just intimate, curated experiences. How long will it take for us to catch up?





Not so in Japan. Shop after shop where people are passionate about what they sell. No massive chains—just intimate, curated experiences. How long will it take for us to catch up?





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This article provides a very insightful analysis and hits the nail on the head regarding consumer psychology. Thank you to the author for pointing out the core reason: the lack of meaning in the customer experience. To revive the retail industry, we must breathe life into the service, creating a smooth and engaging interaction, just like when we hit the flow in https://friday-nightfunkin.io . Only when customers feel valued and find joy will they return superficiality makes survival very difficult.
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