"We’re talking about standardized services for a mass public, clear division of labor, and rules-driven bureaucracy. Success is measured by throughput, not necessarily by outcomes. We live in a world where mayors are dealing with transformation — pandemics, mass migration, the affordability crisis — and they’re being asked by their residents to respond in real time. That requires people to work across sectors, across silos, and be more iterative. We have to test, learn, and adapt. This is not the curriculum for the standard Master’s of Public Policy (MPP) or Master’s of Public Administration (MPA) class." https://www.statecraft.pub/p/how-to-rewire-city-hall?utm_campaign=post&utm_medium=email&triedRedirect=true