But what kind of a problem is it? By nature: ∙ Well-defined problems have clear goals, constraints, and solution paths EG maths ∙ Ill-defined problems are ambiguous with unclear goals or multiple possible solutions EG How do we improve education? By domain: ∙ Technical problems ∙ Social problems (conflict resolution, comms, inequality) ∙ Personal problems (life decisions, relationships) ∙ Business problems (profitability, market competition, efficiency) ∙ Scientific problems (unanswered Qs about how nature works) By complexity: ∙ Simple problems with straightforward cause-and-effect. ∙ Complicated problems requiring expertise but solvable. ∙ Complex problems where variables interact unpredictably EG ecosystems ∙ Wicked problems that resist clear solutions and may create new problems when addressed EG poverty By urgency: ∙ Crisis problems requiring immediate action ∙ Chronic problems that persist over time ∙ Preventive problems we anticipate before they occur