research

On the topic of new rules, we didn’t end up adding much. It was agreed that the new content types should still adhere to the existing Stack Overflow rules, licenses, and on-topic guidelines. However, the one thing we were encouraged to do was to provide our customers with guidelines and help docs to ensure their expectations about community norms and rules are set. We’ve done many demos and sessions with our launch customers, and have written several new help docs, and will continue adding to this as the product evolves.

There were dozens more topics we discussed in research, including: our ongoing saga with what to name the new roles and features, how to handle potentially off-topic questions, how to prevent vote fraud, assessing several new content types, possible incentives other than rep, notifications, and so much more. The time and energy that users and moderators have put into sharing their opinions and giving these concepts careful thought and consideration is amazing. If we had launched this initiative without any feedback it would have looked very different, and I am personally really happy about just how much we have learned from community members over the last year and a bit.