The cadres of Tongren Taxation Bureau went deep into the enterprise to investigate the implementation of tax rebate and reduction and understand the development of the enterprise. Provided by Tongren Taxation Bureau

Our reporter Dong Hui

In the famous Golden Valley - “hometown of Regong Art”, there are 80 pragmatic, dedicated and enterprising people who gather money for the country. In the wave of high-quality development, competitiveness improvement and modernization first, they play the role of the main force of “tax blue” serving the economic and social development of Tongren City, Huangnan Tibetan Autonomous Prefecture. In the list of “National May Day Labor awards” released not long ago, the State Administration of Taxation Tongren Municipal Taxation Bureau is listed.

“Response”, “relief” and “service” are the key words for the party construction of Tongren tax bureau to drive the high-quality development of tax work. In March this year, due to business needs and changes in financial personnel, the Huangnan Central Branch of China Ping An Property Insurance Co., Ltd. first applied to the tax service office for details of taxes paid in recent three years, declared tax rates, tax preferences and other information. If the enterprise has a demand, the tax department will respond immediately. Tongren Taxation Bureau organized the “little orange lantern spring breeze service team” of the third party branch to work overtime to verify 370 tax related data for enterprises, which is also an epitome of Tongren Taxation’s practice of “Feng · fan” party building brand.

For a long time, Tongren Taxation Bureau has been committed to calling for the tax service brand of “no running at one time, all taxes and fees well”. Since last year, more than 50% of tax related matters and 60% and 35% of the materials required to be submitted by taxpayers have been streamlined, and more than 70% of the tax handling process has been compressed, which has significantly reduced the tax handling cost of taxpayers.

In Wutun village, Longwu Town, Tongren City, the villager duo Jiecai rang prepared to start a Thangka company. He submitted all the prepared paper materials to the tax window of the local tax department. As a result, all of them were not used. He could complete a number of tax related applications by swiping an ID card. “As a new enterprise, I don’t know much about the tax procedures. I didn’t expect that they are paperless approval. I really feel fast and convenient.” Mentioning his first tax experience, Dorje was particularly excited.

Deregistration services are also “reduced and simplified”. In 2021, Tongren Taxation Bureau set up a “special cancellation window” in the tax office to continuously optimize the cancellation procedures, promote the implementation of simple cancellation and immediate cancellation, and reduce the average completion time of cancellation by more than 40%.

With the “non-contact” tax payment in full swing, more and more taxpayers pay taxes through online platforms such as e-tax bureaus, mobile terminals, wechat and Alipay. The 24-hour “intelligent consultation” and full coverage “remote assistance” and other service measures implemented by Tongren tax bureau make smart tax handling more convenient. At present, more than 90% of the city’s “non-contact” businesses have been handled, and most tax businesses have been handled online.

“At the end of each year, our advertising design industry will have a peak period of settlement. In the past, we had to go to the tax hall to issue invoices every day. Now we can issue invoices in the mobile phone or electronic tax bureau.” Zhang Peng, the person in charge of Hongtu advertising design, who has been engaged in advertising production in his colleagues for nearly 10 years, said: “I have personally experienced the change of tax payment from ‘queuing’ to ‘one window’ and then to ‘home’.

Among taxpayers and payers in Tongren District, there is a popular saying “if you have tax related problems, find a tax housekeeper”. “Tax housekeeper” is a tax service initiative launched by Tongren Taxation Bureau last year to improve the satisfaction of taxpayers. Through the establishment of more than 30 tax cadres with exquisite business, it “orderly packages” various tax policies and tax procedures, and provides full process, all-round and full cycle policy guidance and more convenient tax services for taxpayers of different industries and sizes with “one-to-one, point-to-point” service mode.

“With the ‘tax housekeeper’ to follow up the whole process, it is convenient to ask questions at any time, and there are fewer difficult and miscellaneous tax related problems. It not only saves us a lot of detours, but also makes us feel the warmth of tax when we construct in unfamiliar plateau areas.” Huang Jiankang, financial director of the undertaking enterprise of Xicheng Railway (Tongren section), said.

While speaking the “Mandarin” of tax service well, the tax colleagues speak the “local dialect” well according to the situation of the municipal tax bureau. Create a “Tibetan Chinese” bilingual tax service brand, innovate and launch the “Tibetan Chinese bilingual dream factory” tax studio, improve service convenience and greatly improve taxpayer satisfaction; For two consecutive years, we carried out the live webcast activity of “Regong tax · cloud classroom” tax policy to realize the “cloud push” of tax publicity and the “home enjoyment” of tax policy; Set up a “tax family doctor service team” to go deep into key enterprises to inquire and prescribe prescriptions, and answer more than 20 difficult and miscellaneous tax related problems.

Since late March 2022, the finance and taxation departments have successively issued a series of tax support policy documents to help the market rescue. Tongren Taxation Bureau accurately identified and implemented policies, formulated a “one enterprise, one policy” service bag, launched a “policy memorandum” and reminder form, and conducted “key point” publicity and guidance in enterprises under its jurisdiction through “door-to-door, one-to-one” and other ways, so that taxpayers “will enjoy” and “enjoy benefits”.

Recently, Tang Xiuying, the financial director of Qinghai Plateau Zhibao yak Dairy Co., Ltd., telephoned tax officials about “how to refund” and “how much to refund” the tax rebate. Tongren Taxation Bureau immediately assigned tax cadres to provide accurate guidance and prompt operation on-site, so as to help enterprises complete the 600000 yuan tax rebate through the Electronic Taxation Bureau in the shortest and fastest time.

Service development is intentional, and grass-roots construction is more promising. Tongren Taxation Bureau adheres to the concept of “people-oriented” as the main line of grass-roots construction. At present, it has preliminarily built “eight small construction” such as small courtyard, small canteen, small garden, small gym, small reading room, small dormitory, small mother and baby room and small activity room, which has become a beautiful scenic spot for the grass-roots construction of the Bureau.

In Tongren tax bureau, south of the Yellow River in Qingqing, 80 tax cadres with an average age of 39 actively play the role of “tax blue” in serving the overall situation of economic and social development, such as tax service, civilization creation, epidemic prevention and control, rural revitalization, community construction and so on. The achievements and achievements of “national civilized unit” and “national excellent government hall” reflect their efforts.