I'm the first and only content strategist for one of the UK's biggest telecoms/IT wholesalers. Our marketplace is a patchwork of legacy platforms resulting from many M&As. Currently I'm working on a controlled vocabulary to establish one consistent UX taxonomy for order journeys throughout the platform. Tenant is one term that irks me every time I see it: Does your customer have a Microsoft Tenant? In this context, "Microsoft Tenant" means the web domain a business customer uses to set up a M...

I'm the first and only content strategist for one of the UK's biggest telecoms/IT wholesalers. Our marketplace is a patchwork of legacy platforms resulting from many M&As. Currently I'm working on a controlled vocabulary to establish one consistent UX taxonomy for order journeys throughout the platform. Tenant is one term that irks me every time I see it: Does your customer have a Microsoft Tenant? In this context, "Microsoft Tenant" means the web domain a business customer uses to set up a M...