Even though the number of users online has steadily increased over the years, conversations have grown increasingly stilted and subdued. This is the Fermi's Paradox of the online world - even though there are so many of us are online we chose to keep our heads down, knowing that if we don't, we run the risk of becoming a target for trolls. This is a link-enhanced version of an article that first appeared in The Mint. You can read the original here. Sometimes, hoping for civil engagement on th...