A while ago I did some work with an excellent communications coach. Two things I learned from the coach have really stuck with me, and have become a daily part of how I practice being a more effective communicator. So I thought I would share them with you: Finish your sentences. I have a bad habit of starting a sentence and then interrupting myself because something else has occurred to me. Instead of stutter-starting, I have learned that if I just commit to the sentence I've started, I can a...