Wrong ceiling. Reader map

Buying a new house and decoration is a happy thing for every family, but there are likely to be many bad things in the process of decoration. Ms. Xu in Shenyang encountered many problems in the decoration process, “first, the project was overdue, and then found that a ceiling was installed incorrectly. When I went to find the designer, I found that the designer left.”

Ms. Xu turned to the reporter of “Liaoshen help”, hoping to help coordinate and solve the problems encountered in decoration.

Ms. Xu introduced that she bought a new house of 120 square meters in Shenbei New District of Shenyang, carefully selected the appropriate decoration company, and then selected and entrusted Shenyang living home decoration company for decoration.

According to the relevant records issued by Ms. Xu, from September 2021 to January 2022, more than 100000 yuan was paid to the decoration company by bank transfer in three times, and 14000 yuan was paid to the designer surnamed Ma alone.

Ms. Xu told reporters that the time when the two sides signed the decoration contract was September 2021. At that time, the project time agreed by the two sides was 2 months. Later, Ms. Xu found that the exact completion date of the project in the contract was January 2022, “I can accept this.”

“But it’s April now, and the project hasn’t been completed yet.” “The agreed completion time of the project is in January this year and should not be affected by the epidemic,” Ms. Xu said

In addition, Ms. Xu also found that during the decoration project, the workers installed a wrong shed roof. “After finding the problem, I communicated with the workers and asked the reason for the wrong installation.” Ms. Xu didn’t understand the answer, “the worker said that the designer didn’t give the design drawings of the shed roof to the workers, which is the reason for the wrong installation.”

After finding the problem, Ms. Xu contacted the decoration company and the designer, but was told that the decoration designer in charge of the project had left, “people left before they finished their work?”

Ms. Xu said that from the above situations, she had distrust of the decoration company. Therefore, I hope to terminate the contract with the decoration company, “I don’t want to do the work I didn’t do. I hope the decoration company will refund the project funds of the unfinished part and compensate for the losses caused by overdue and wrong installation of the shed roof.”

On the morning of April 21, after learning more about the incident from Ms. Xu, the reporter of “Liaoshen Bangbang” successively contacted the two principals of Shenyang living home decoration company. First of all, the two principals did not avoid the problems in the decoration process of the customer Ms. Xu, “it is indeed beyond the project period and the wrong installation of the shed roof.”

One of the project leaders explained that in January, due to the epidemic situation in other areas outside the province, some ceramic tiles ordered from the South could not arrive on time, and then there was an epidemic in Shenyang, which was the main reason why they were not completed on time.

The two persons in charge successively said that they were willing to actively face the customers and bear relevant responsibilities. “According to the contract, we can compensate the customers for the overdue part. We can also improve the shed roof that is wrong according to the customers’ requirements.”

The decoration company promises that it is willing to take the initiative to communicate with the customer and solve the problem through negotiation, “if the other party asks us to refund, we can negotiate within a reasonable range. If the two sides cannot reach an agreement, the customer can solve it through legal channels, and we will actively cooperate.” Liaoshen Evening News reporter LV Yang