As Web3 continues to grow, platforms and protocols that provide the infrastructure of the space are crucial to its success. And with community being at the heart of many Web3 initiatives, finding seamless and helpful ways to interact, engage, learn about, and of course, communicate with is essential. Larger organizations show us the power of being customer-centric. In Web3, knowing who the “customers” are in your community can be a challenge, and if you don’t know who they are, how can we be ...