For the last 10 years, we've been living in a golden age of B2B software. There's software that captures sales engineering workflows, streamlines the quote-to-cash process and attempts to solve evermore pointier-point problems. There's so much software available. But how come it doesn't feel like we're living in a corresponding golden age of company productivity? A telling sign is how prevalent spreadsheets remain in managing operational processes. You'd think th...