The future of work

In the past decade, the internet enabled people to monetize their time through narrow services like food delivery and transportation. It helped the platforms like Uber to match the demand with supply. The platforms were convenient for both the user and the provider. Since they took care of traditional business hurdles like customer acquisition and pricing, they allowed the worker to focus solely on the service rendered. But these jobs homogenized the variety between service workers, prioritizing, consistency, and efficiency, not their individuality.

The concept of monetizing individuality started with influencers posting content on various marketplaces like YouTube and Instagram, thus gaining traction and followers. We have also seen the rise of SaaS platforms like Shopify and Substack. These platforms enable users to highlight their individuality and have the following commonalities:

  1. They're accessible to everyone, not only existing businesses and professionals

  2. They view individuality as a feature, not a bug

  3. They focus on digital products and virtual services

  4. They provide holistic tools to grow and operate a business

  5. They open doors to new forms of work, e.g., On the microblogging site Weibo, users sell content such as Q&As

Marketplaces vs. SaaS

Marketplaces are entirely plug and play, meaning providers can sign up and start earning revenue with minimal setup. The strength of a marketplace's two-sided network effect is directly correlated to the value it provides as an intermediary between supply and demand. And this means that creators' revenue is not directly linked to their content but to the platform itself.

SaaS platforms require creators to work independently to acquire customers. Such platforms might help with distribution—providing tools for marketing, managing customer relationships, and attribution.

The offerings of Marketplaces are breadth-driven (broad generalized content ), while SaaS is depth driven and focuses on a niche.

Marketplaces bring value for creators looking to be discovered and attract customers over time. SaaS tools often make sense for more established creators with a customer base. In response to this dynamic, many startups are building SaaS platforms that aim to poach prominent creators from existing marketplaces. This makes every creator an entrepreneur monetizing their individuality and creativity. In the coming years, the passion economy will continue to grow. We envision a future in which the value of unique skills and knowledge can be unlocked, augmented, and surfaced to consumers. 

Why is Passion Economy disruptive?

According to Harvard School Professor Clayton Christensen's theory, For a product to be disruptive, it doesn't have to be a breakthrough Innovation. It is an innovation that enters the bottom of the market and a lower profit segment or targets consumers who don't have access to or can afford a similar product. Since they are seen as inferior to existing solutions, they are often underrated, which gives the breathing room for these products to get 'good enough' to steal the market away from the incumbents. Small, simple, flexible ones disrupt a rigid, complex solution.

A product can disrupt its incumbent if it possesses any of the following characteristics:

New market disruption: Creating new consumers by converting non-consumers - making an existing solution affordable or accessible for people who didn't have it prior. Airbnb though it lacked traditional values of cleanliness, consistency, and comfort, created new consumers by making the rooms affordable.

Low-end disruption: Provide sufficient service and not over-serve customers. Products continue to develop their features over time, thus making the product complex and premium. New ones provide adequate features for a lower price. Picsart compared to photoshop.

How the passion economy conforms to the disruption theory:

The passion Economy converts non-producers to producers. People not having common or mainstream skills are brought to the market, disrupting traditional production and employment. Airbnb created non-producers to producers by making any unused apartment a rental stay. This, in turn, increases supply. The most powerful radical industry change happens when non-production is matched with non-consumption. Since new producers are enabled by the passion economy, the previous non-consumers and overserved consumers have an affordable, more comprehensive range of choices. This shifts a considerable amount of the existing consumers to the new producers while also creating new consumers. Run the world is an online global events platform. Though it is not traditional and might not be a better option than offline events, it creates opportunities for people to attend these events, which would not have been possible otherwise.

Christensen wrote, "The question is whether there is a novel technology or business model that allows new entrants to move upmarket without emulating the incumbents' high costs—that is, to follow a disruptive path."

For the Passion Economy, the catalyst is both technological change and new business models. Covid has caused unemployment everywhere, and even those with jobs are anxious and constantly looking for passive income sources. There is a clear technology shift between the current period and when the internet started, which is sufficient for the passion economy to dominate. A few examples, online learning is picking up steam because in-person education is not available; online fitness is accelerating because boutique fitness studios and gyms are temporarily closed.

The passion economy is compounding. Fans see creators doing what they love for a living and aspire to follow that path that never leads to a cubicle. Meanwhile, better cameras on phones, larger screens, faster mobile networks, and creator-focused social networks have spurred an inflection point for the industry.