The Toxic Employee No One Saw ComingWhen Sarah took over her family’s bakery, she had big dreams: modernize operations, expand the menu, and finally get the business back into the black. But despite her vision and hard work, something wasn’t right. Her team was constantly on edge, turnover was at an all-time high, and long-time customers started complaining about the service. At first, Sarah chalked it up to growing pains—change is hard, right? But as months went by, the tension didn’t ease. ...