The internet is arguably the most important technology revolution in the history of humankind. Although the industry has evolved considerably since its inception, its current stage is akin to the auto industry in 1920 — that is, it's world-changing technology that has been around for 20 years but is still relatively immature and in need of major improvements. Tim Berners-Lee’s internet was to be "a collaborative medium, a place where we [could] all meet and read and write.” An interconne...