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Evaluation When we make a positive or negative judgment about another person, it implies that we think we are "better" than them to some extent. This is especially true when we evaluate others in a general way rather than in a special way. "You're a good man" or "you're disappointing" are useless. Because this is a general evaluation, it will make the recipient feel that they are despised, so they get such a simple evaluation. So avoid general generalities, such as "you're really not considerate of others"; Or "if you're going anywhere, you need to make more commitments". Be specific when praising or criticizing. Don't say what you like or don't like until you explain why. Keep facts, not opinions and explanations. Use some neutral words and your body language, voice, intonation and words suitable for you to convey your respect for others.
Preaching Reasoning, blaming, humiliating and clinging to the past are all forms of preaching. This will certainly lead good communication into the abyss. When we think we know more than others or have more experience, we tend to become serious, arrogant and reasonable. But because we don't fully understand the inner thoughts of others, our preaching may not be pertinent and popular. If someone makes a mistake, should we condemn them and make them feel bad? Or should we point out to them what went wrong and how to correct it next time? Since people usually make mistakes unintentionally, it is better to focus on the future and help them decide what to do next time. Pointing out other people's mistakes is a very "tempting" thing. Once we get used to it, it's easy to grasp the past and let people recall and experience what they did wrong or what we don't appreciate. This is often counterproductive.
Sarcasm Although satire is a part of cultural life, satire is offensive. Even friendly ridicule sometimes loses friendship and produces harmful emotions. Sarcasm suppresses open communication. It is synonymous with absurdity and insult. It will lead to the same consequences. Express what you want to say directly, and don't hide your thoughts with sarcastic comments.
Order Command is that when you tell someone to do something, you use a non-negotiable tone and don't give people any room for negotiation. The result of such an order is either a fight or a discontented surrender, depending on your position at the time. The next time you say "you have to...", please stop and find a better way to convey your message. Another more subtle form of command is "impose on others". Usually you politely use logical statements. You assume that others agree with your point of view. In fact, you don't give them a chance to express their opinions. You intimidate others into submission to your point of view. The language of communication should make it easier for others to understand what you want to do or don't want to do, and put forward suggestions for improvement. If possible, focus on the results you want and let others decide what action they should take.
Evaluation When we make a positive or negative judgment about another person, it implies that we think we are "better" than them to some extent. This is especially true when we evaluate others in a general way rather than in a special way. "You're a good man" or "you're disappointing" are useless. Because this is a general evaluation, it will make the recipient feel that they are despised, so they get such a simple evaluation. So avoid general generalities, such as "you're really not considerate of others"; Or "if you're going anywhere, you need to make more commitments". Be specific when praising or criticizing. Don't say what you like or don't like until you explain why. Keep facts, not opinions and explanations. Use some neutral words and your body language, voice, intonation and words suitable for you to convey your respect for others.
Preaching Reasoning, blaming, humiliating and clinging to the past are all forms of preaching. This will certainly lead good communication into the abyss. When we think we know more than others or have more experience, we tend to become serious, arrogant and reasonable. But because we don't fully understand the inner thoughts of others, our preaching may not be pertinent and popular. If someone makes a mistake, should we condemn them and make them feel bad? Or should we point out to them what went wrong and how to correct it next time? Since people usually make mistakes unintentionally, it is better to focus on the future and help them decide what to do next time. Pointing out other people's mistakes is a very "tempting" thing. Once we get used to it, it's easy to grasp the past and let people recall and experience what they did wrong or what we don't appreciate. This is often counterproductive.
Sarcasm Although satire is a part of cultural life, satire is offensive. Even friendly ridicule sometimes loses friendship and produces harmful emotions. Sarcasm suppresses open communication. It is synonymous with absurdity and insult. It will lead to the same consequences. Express what you want to say directly, and don't hide your thoughts with sarcastic comments.
Order Command is that when you tell someone to do something, you use a non-negotiable tone and don't give people any room for negotiation. The result of such an order is either a fight or a discontented surrender, depending on your position at the time. The next time you say "you have to...", please stop and find a better way to convey your message. Another more subtle form of command is "impose on others". Usually you politely use logical statements. You assume that others agree with your point of view. In fact, you don't give them a chance to express their opinions. You intimidate others into submission to your point of view. The language of communication should make it easier for others to understand what you want to do or don't want to do, and put forward suggestions for improvement. If possible, focus on the results you want and let others decide what action they should take.
Threats The threat of "if you don't do this, just..." or "you'd better...", whether direct or subtle, implies a message of "what else will happen". Threats not only alert people, but also create obstacles to communication, because most people always look for ways to defend against threats and ways to disobey. If the reason is right, you can explain to people why you should do this instead of doing that, and tell everyone the result clearly and fairly. Encourage rather than threaten.
Superfluous advice Some phrases like "you will..." "you should..." "you try, if you follow my advice, you will..." the touch of our upper and lower lips may make us look like Taoists, missionaries or speeches. If others need our advice, they will come to us, and then they will listen carefully. Otherwise, if we impose on them, our advice may be ignored or ignored. If you have to give some advice, ask permission first. You should say, "do you mind if I make a suggestion", or "do you want to hear my opinion on that question?"
Change the subject Comforting or sympathizing with others with meaningless words is a sign of changing the topic, which will also keep us away from the goal of communication and maintain the relationship between the two sides at a very shallow level. "You'll feel different tomorrow." "Don't worry. If you keep the clouds open and see the moon, you will pass." "I'm so sorry for you." These words will not have any effect, because they are all aimless words. Whether relatives, friends or colleagues, the purpose of communication together is to express their needs and needs, and hope to obtain some useful views or solutions. Too general comfort is obviously the rejection and different response of others, which we should pay attention to and avoid.
Threats The threat of "if you don't do this, just..." or "you'd better...", whether direct or subtle, implies a message of "what else will happen". Threats not only alert people, but also create obstacles to communication, because most people always look for ways to defend against threats and ways to disobey. If the reason is right, you can explain to people why you should do this instead of doing that, and tell everyone the result clearly and fairly. Encourage rather than threaten.
Superfluous advice Some phrases like "you will..." "you should..." "you try, if you follow my advice, you will..." the touch of our upper and lower lips may make us look like Taoists, missionaries or speeches. If others need our advice, they will come to us, and then they will listen carefully. Otherwise, if we impose on them, our advice may be ignored or ignored. If you have to give some advice, ask permission first. You should say, "do you mind if I make a suggestion", or "do you want to hear my opinion on that question?"
Change the subject Comforting or sympathizing with others with meaningless words is a sign of changing the topic, which will also keep us away from the goal of communication and maintain the relationship between the two sides at a very shallow level. "You'll feel different tomorrow." "Don't worry. If you keep the clouds open and see the moon, you will pass." "I'm so sorry for you." These words will not have any effect, because they are all aimless words. Whether relatives, friends or colleagues, the purpose of communication together is to express their needs and needs, and hope to obtain some useful views or solutions. Too general comfort is obviously the rejection and different response of others, which we should pay attention to and avoid.
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