Early Feedback
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Nov 23
The first time we researched these concepts with users (as part of the 5-day design sprint), we learned a lot. One common theme that emerged was that these concepts could help instill trust in an answer, help answer-seekers get to solutions quicker, and potentially help with the issues of outdated answers and identifying canonical answers when it came to duplicates. On the other hand we were cautioned to be careful with not changing things like sort order, so we wouldn’t hurt the democratised...

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