Appt Pupil

Processes are feared by many, loved by some, and misunderstood by most. It’s a useful concept, but we can easily make it more trouble than its worth. Here’s how. Since the term "process" is frequently abused, I need to start by being clear what exactly I mean by the term. No sense getting overly cute, as the dictionary definition of "a series of actions or steps taken in order to achieve a particular end" works just fine for our purposes. Technically, anything at all can be defined as a proce...