The product team has been working on the designs for months, the UI is stunning with animations on every page. The new feature launches on the app and … silence … *crickets* … weeks pass and the only result is a painful increase in customer support tickets. What happened and how could this be prevented?Introducing … UX ResearchYour new best friend for unlocking user insights & validating ideasUX (user experience) research is the systematic study of target users and their requirements, to add ...

The product team has been working on the designs for months, the UI is stunning with animations on every page. The new feature launches on the app and … silence … *crickets* … weeks pass and the only result is a painful increase in customer support tickets. What happened and how could this be prevented?Introducing … UX ResearchYour new best friend for unlocking user insights & validating ideasUX (user experience) research is the systematic study of target users and their requirements, to add ...