Today, I had two very different conversations about AI.

Both were with brilliant teams.

Both were energising in their own way.

But the contrast between the two really stuck with me because it says so much about how companies are approaching AI right now.

The first was with an international team who came prepared.

They’d done the homework.

They’d mapped their internal systems.

And they knew exactly what they wanted AI to do, not just today, but over time.

Their roadmap was clear:

→ Phase 1: Let AI read internal data, summarise it, and deliver those insights to the team at key moments to drive better decision-making.

→ Phase 2: Let AI make those decisions — and start executing them with minimal human input.

Simple. Strategic. Thoughtful.

It’s a perfect example of how AI should be approached:

Start small, build in phases, and use data to drive better outcomes, not just dashboards.

The second conversation? Totally different.

This team were seasoned experts in their industry.

They knew parts of their operations were dragging.

Manual processes, slow approvals, clunky communication, all things we hear every day.

But they weren’t sure how AI could help.

So we whiteboarded it.

Mapped the bottlenecks.

Walked through their day-to-day.

And then came the question, a tester...

“Show us something you’ve built in the last 30 days that will blow us away.”

Safe to say… I did.

And now?

We’ve booked an on-site workshop for next week.

We’ll be meeting internal champions, running discovery, and showing real AI in action.

Here’s the point:

One team came with a plan.

The other came with curiosity.

Both are valid.

Both are powerful.

And both are going to walk away with better systems.

Because the tech is just one piece.

The mindset is what really moves the needle.

If you’re a business, whether you’ve mapped it out or you’re just starting to explore, we can help.

At designless.ai, we build practical AI systems and automation that make sense for your business.

You don’t need all the answers to begin.

You just need to be willing to start.

Catch you on the next one

- JC