source: https://www.chaingpt.org/blog/chaingpt-pad-token-claims-and-refund-requests

A quick guide to understand the claiming and refunding process post IDO.

After an IDO on the ChainGPT Pad is completed, there is a cooldown period that lasts until the TGE. As soon as the TGE begins, the cooldown is over, and users will have two options unlock in their dashboards:
Option #1: Claim Tokens 
Option #2: Request a Refund

As soon as you select “Claim Tokens”, the dashboard will show a green checkmark on the right-hand side under the “Schedule” section. Once the checkmark appears, the refund option on the bottom will show a red cross and state that “you have already claimed TOKEN, you are not eligible to request a refund.

💡 Reminder: By claiming tokens, you will forgo the ability to refund your allocation. 

If you select the “Request Refund” option in the bottom section, the dashboard will immediately remove your alternative “Claim” option and confirm that your refund has been submitted. 

Submitted requests will provide the status of “Refund Requested” in yellow characters in the refund section, as well as, the time of the request and the approximate time the refund will become available. 

💡 Reminder: Refund requests require a processing time of up to 24 hours after initiation. 

Once the request is processed, you will need to return to the IDO page and verify that is has been processed. 

As soon as the Refund section at the lower portion of the dashboard changes to green text by the status, you will simply collect your funds into the wallet you used to participate.

That’s All!

📖 ChainGPT Pad Resources 📖
ChainGPT Pad — Website
CGPT Pad — Staking (v2)
ChainGPT Pad — Introduction & Overview
ChainGPT Pad — Tier System & Staking
ChainGPT Pad — Frequently Asked Questions
ChainGPT Pad — Refund Policy
ChainGPT Pad — KYC Onboarding
ChainGPT Pad — Token Claim & Refund Requests
ChainGPT Incubation Program

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