My sister (25 years old) has probably made one of her first purchases online: a backpack. On the checkout registration, they asked her for an email, password, and password confirmation. Well, she thought they were asking for her email password. As a UX designer, I thought a lot about this. How could this happen? Is it possible that the copywriter was supposed to indicate this in the copy? I mean, all the people reading this article probably will say that was obvious. “Of course, the website w...