1. Embrace Digital Transformation: Adopting new tech, new processes, and increasing efficiency while enhancing customer experience. Yes, access to AI, big data, robotics, and other forms of atomization are not yet feasible for smaller, businesses. This should not stop you from using what's available. Reverse Innovation is the name of the game in developing countries. There are huge market opportunities for businesses to take advantage of digital empowerment. 2. Data & Analytics: Data is ...