Projects are burning $$$ on “Community,” but “Users” are left stranded when they need actual support. UI/UX is improving, docs are getting better, but one major gap remains: actual support. Here’s why Web3 support is a joke right now and how projects can fix it before users walk away for good.Who am I?I talk about Web3, community, and product. No fluff, just real takes. Follow me for more unfiltered thoughts on building in this space.Community ≠ Customer SupportMost Web3 projects don’t even h...

Projects are burning $$$ on “Community,” but “Users” are left stranded when they need actual support. UI/UX is improving, docs are getting better, but one major gap remains: actual support. Here’s why Web3 support is a joke right now and how projects can fix it before users walk away for good.Who am I?I talk about Web3, community, and product. No fluff, just real takes. Follow me for more unfiltered thoughts on building in this space.Community ≠ Customer SupportMost Web3 projects don’t even h...