The bar charts above give information on how a US bus company performed on arriving on time and how many passengers complained in each year during from 1999 to 2003

It is clear that the performance of the US bus company arriving on time was best in 1999 and 2003. and the figures of people who complained had gradually increased during the period shown, except to 2001.

In 1999, the percentage of a bus actual arriving on time was the highest to about 81%. which was almost matched the percentage of target schdule, at 80%. and also, the amunt of people who complained is the lowest to around 60. In the next three years, the bus company had decreased the target percentge of arriving on time to around 40%, by contrast, the actual proportion of arriving on time was around 25% to 42%, meanwhile, the figures of people who complained reached around 100.

By 2003, the actual percentage of the bus arriving on time increased to 78%, which is already doubled to the target plan, at 38%. One particular interesting fact highlighted by the figure is that the amount of people who were unsatisfied with it increased to the peak, which is around 140.

(204 words)

The bar charts above give information on how a US bus company performed on arriving on time and how many passengers complained in each year during from 1999 to 2003

It is clear that the performance of the US bus company arriving on time was best in 1999 and 2003. and the figures of people who complained had gradually increased during the period shown, except to 2001.

In 1999, the percentage of a bus actual arriving on time was the highest to about 81%. which was almost matched the percentage of target schdule, at 80%. and also, the amunt of people who complained is the lowest to around 60. In the next three years, the bus company had decreased the target percentge of arriving on time to around 40%, by contrast, the actual proportion of arriving on time was around 25% to 42%, meanwhile, the figures of people who complained reached around 100.

By 2003, the actual percentage of the bus arriving on time increased to 78%, which is already doubled to the target plan, at 38%. One particular interesting fact highlighted by the figure is that the amount of people who were unsatisfied with it increased to the peak, which is around 140.

(204 words)