Hello! Flying out of Turkish Airlines BEY Terminal was such an enjoyable experience for us. We were a bit concerned with timing and connections, but the terminal staff were so gracious and helpful. They took us through everything, including providing some very useful advice for our layover in Istanbul. The boarding area was peaceful and tidy, and the overall mood was relaxed. Traveling with elderly parents isn’t always easy, but the Turkish Airlines team made it feel like a breeze. We’re really grateful for their service and care.
We landed at the Turkish Airlines BEY Terminal early in the morning, and although it was busy, the layout was organized and not at all overwhelming. One thing that stood out immediately was how clean and well-lit the terminal was. Even with the hustle and bustle, it didn’t feel chaotic. My wife, our two kids, and I were greeted with friendly smiles at the entrance, and that warmth carried on throughout the check-in process.
The check-in counters dedicated to Turkish Airlines were clearly marked and easy to find. We had already checked in online, so our process mainly involved baggage drop-off. The Turkish Airlines staff at BEY were so kind and patient. Since we were traveling with young children, we had a few extra bags and questions about stroller check-in and seating arrangements. The staff not only addressed everything quickly but also made sure to reassure us and entertain our little ones during the wait. They even offered us priority handling due to our family size, which made a big difference and minimized the stress of traveling with kids.
Once we got through check-in, we moved on to security and immigration. At first, we were a bit nervous because long lines and tired toddlers usually don’t mix well. But thankfully, the process at the Turkish Airlines was faster than we anticipated. The security staff was respectful, and there were even signs and instructions in multiple languages, including English and Arabic, making things smooth for international travelers like us. It felt like the airport authorities had really considered how to reduce wait times and improve flow, which we greatly appreciated.
After clearing security, we had about an hour before boarding. We found ourselves a cozy spot near our gate, which had ample seating and charging stations—a big win for parents trying to keep kids entertained with tablets and devices. There were also family-friendly restrooms close by, which made freshening up super convenient.
We grabbed coffee from a nearby café, and there were plenty of food options around, including local Lebanese snacks and international choices. My kids even managed to find a little treat to snack on while watching planes through the big glass windows. It’s those small moments that really make travel feel like an adventure.
Something that truly stood out about our experience at the Turkish Airlines was the behavior of the staff. From the counter agents to the boarding crew, everyone was polite, helpful, and professional. You could tell they were well-trained and genuinely cared about creating a good experience for passengers.
When it was time to board, the announcements were clear, and families with children were invited to board early. This meant we didn’t have to wait in long lines, which made boarding stress-free and allowed us to settle in before the general rush.
What also impressed me was how Turkish Airlines paid attention to details at the terminal. There were information desks available for passengers who needed assistance, and we noticed the availability of wheelchair support services for elderly travelers—something my own parents have benefited from on past trips.
There were even Turkish Airlines representatives walking around near the gate area, proactively asking if passengers needed help or had any questions. It’s rare to see that kind of engagement at busy terminals, and it added a personal touch that made us feel truly looked after.
All in all, our experience at the Turkish Airlines was one of comfort and ease. It's not every day that you pass through a terminal that feels organized yet warm, busy but not chaotic. My family and I were able to move through the airport without any unnecessary stress, and that made a world of difference before a long-haul flight.
Turkish Airlines has built a reputation for excellent in-flight service, and honestly, that same care and attention to passengers starts right at the terminal in Beirut. The check-in counters were efficient, the amenities were solid, and the boarding process was smooth. We left feeling confident and well taken care of—and that’s exactly what you want before taking off.
If you're flying out of Beirut with Turkish Airlines, you're in good hands. The Turkish Airlines offers a well-rounded travel experience that combines efficiency, comfort, and warm hospitality. Whether you’re traveling solo, with friends, or like us—with your whole family in tow—you’ll likely appreciate how well everything is managed. Would we do it again? Absolutely. In fact, our positive experience at the terminal set the tone for a wonderful trip ahead. From smooth check-in and kind staff to clean facilities and helpful amenities, the Turkish Airlines deserves a big thumbs up from us.
