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In an age where consumers have many choices and loyalty is fleeting, providing exceptional customer support is no longer just an optional extra, it is a strategic imperative. Improving your customer support doesn't need to involve reinventing the wheel, sometimes small tweaks make the biggest difference. In this article, we will look at some fundamentals, taking your customer support services from meh to amazing.Customer AcknowledgingAchieving excellence in customer support starts with u...

The holidays: the season of joy, family, and let’s be real, a little chaos too. Before you dive headfirst into all the hustle and bustle, let’s take a moment to talk about you. With these self-care tips, you can survive and even thrive during the most wonderful (and busiest) time of the year.Common Holiday Stress TriggersThe holidays can be magical, but they also come with their own set of stressors:Financial Pressures: From shopping for presents to planning gatherings, holiday spending can s...