VitalyTennant.com

Meetings have always played a crucial role in the running of businesses and organizations across the globe, and with good reason; effective meetings can get all of your workers on the same page and ensure everyone knows what the business is aiming for and what their part in getting there is. Bad meetings, on the other hand waste time, confuse and bore people, and see your productivity plummet faster than an anvil in an old cartoon. With that being the case, let’s take a look at some things yo...

In an age where consumers have many choices and loyalty is fleeting, providing exceptional customer support is no longer just an optional extra, it is a strategic imperative. Improving your customer support doesn't need to involve reinventing the wheel, sometimes small tweaks make the biggest difference. In this article, we will look at some fundamentals, taking your customer support services from meh to amazing.Customer AcknowledgingAchieving excellence in customer support starts with u...