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In an age where consumers have many choices and loyalty is fleeting, providing exceptional customer support is no longer just an optional extra, it is a strategic imperative. Improving your customer support doesn't need to involve reinventing the wheel, sometimes small tweaks make the biggest difference. In this article, we will look at some fundamentals, taking your customer support services from meh to amazing.Customer AcknowledgingAchieving excellence in customer support starts with u...