Hello! Flying with Volaris Airlines BJX Terminal at Guanajuato International Airport was a total pleasure for my family and me. From start to finish, everything went smoothly and was trouble-free. Check-in was rapid, and the crew were welcoming and professional. The terminal itself was spotless and well-organized, so it was easy to find your way around. Volaris provided a pleasant flight with excellent service and on-time departure. We enjoyed the overall experience and felt comfortable during our journey. I highly recommend Volaris to anyone flying through Guanajuato International Airport! It was an excellent experience.

Arrival at BJX Airport

As we approached Guanajuato International Airport, the signage was clear, guiding us effortlessly to the parking area. The airport's compact size made navigation straightforward, and we quickly located the entrance to Terminal 1, where Volaris operates all its flights.

Check-In Process

Inside Terminal 1, we were pleased to find dedicated Volaris check-in counters. The staff greeted us warmly and assisted with our luggage promptly. The process was efficient, and we were soon on our way to the departure lounge.

Security Screening and Departure Lounge

The security screening was thorough yet swift, ensuring our comfort without unnecessary delays. Post-security, the departure lounge offered a variety of amenities. We enjoyed dining at the available eateries, which provided a range of options to suit different tastes. The seating areas were comfortable, and the free Wi-Fi allowed us to stay connected while we waited for our flight.

Boarding Process

When it was time to board, the process was organized and efficient. Volaris staff announced boarding calls clearly, and passengers were called by groups, minimizing confusion and ensuring a smooth transition onto the aircraft.

In-Flight Experience

The flight itself was comfortable, with friendly crew members attending to our needs. The seats were spacious enough, and the in-flight entertainment options helped pass the time pleasantly.

Return Journey

On our return journey, the experience mirrored our initial impressions. Arriving at Airport, we proceeded to the Volaris check-in counters in Terminal 1. Our baggage was handled efficiently, and the security process was quick. We spent our waiting time in the departure lounge, enjoying the amenities before our flight.

Additional Amenities

Throughout our time at BJX Airport, we noticed several amenities that enhanced our experience:

1. Pet-Friendly Policy: The airport's pet-friendly policy was evident, with facilities accommodating small pets during air travel, making it convenient for travelers with furry companions. 

2. Lost and Found Services: The Lost and Found department, managed by the Airport Police Division, was efficient in handling inquiries, ensuring that travelers could recover lost items without undue stress. 

Conclusion 

Our experience with Volaris Airlines at the Terminal was overwhelmingly positive. The combination of efficient processes, friendly staff, and quality amenities made our journey enjoyable. We highly recommend flying with Volaris from Guanajuato International Airport and look forward to our next adventure with them.