I think a lot about systems -- for personal organization, for business automation, for urban information, for financial infrastructure, for the internet, etc. On a big macro level, I have always been fascinated by the way that many forces, people and ideas come together to make things. And on a micro level, what it takes to say, keep your finances in order, or keep your to-dos rational, etc.
One thing I have found to be true is that simple systems tend to work better. They are easier to understand, easier to maintain, and easier to work with. TCP/IP, Bitcoin, putting to-dos directly into your calendar. Less is more.
At the same time, complex systems are appealing -- sexy, sophisticated, alluring. But can be hard to use and costly to maintain.
I find that it's a constant struggle to remind oneself that simpler is usually better. A system is only as good as its implementation and execution. And the best systems can be used broadly over a long period of time.
I was reminded of this recently when reading Greg Kogan's post on how Simple Systems have Less Downtime. He goes into some detail on this subject, looking at examples as far apart from one another as a container ship that can be manned & maintainer by a tiny crew, and marketing automation scripts that can be maintained by a team over time. It's great reminder.
This is a variant on the old mantra from Derek Sivers that ideas are a multiplier of execution. In other words, it's execution that matters, and the quality of the idea can multiply the outcome, but without execution it's just talk.
This month, my simple system is: travel less and wash hands more. Hopefully that will help.
I'm supposed to be in Europe this week to speak at a conference and attend another one, but I decided to stay home, to be safe. I am hearing all sorts of stories of events being called off and flights being canceled. It's estimated that the airline industry's 2020 revenues could go down by 40%, or over half a trillion dollars.
People are changing their behavior.
It is not easy to get people to change behavior. Typically it only happens when there is something really amazing or really awful stimulating it.
In this case, take the climate crisis. Clearly, transportation, including air travel, is a huge contributor to greenhouse gases. And while there is tangible progress particularly around EVs, there has not been large scale behavior change when it comes to transportation patterns, until now.
Of course, this may not last. Hopefully COVID-19 passes with time just like SARS and MERS and the Swine Flu did. And it's likely that, by and large, we return to our previous patterns.
But it's also possible that this episode causes some lasting change. Online video is amazingly good now, and is increasingly a viable substitute for certain kinds of in person meetings, or even an improvement, all things considered. For one thing, online/video meetings are much more accessible, meaning you can generally get a more interesting and diverse set of attendees than you can for IRL events. And, for less than the cost of a single plane ticket, you can outfit your desk with big huge monitors and a good camera (I just did this recently).
As such, it feels like one output of this situation will be a broader comfort with videoconferencing, and I think that's a good thing. It's certainly been good for the Zoom stock price.
But thinking more broadly, it just goes to show that change does not come cheap. And it often only comes by the force of something really powerful, either positive or negative.
Sometimes things can get overwhelming. Tasks can seem too big to even begin.
This, of course, is not true. Every journey begins with a single step, etc.
My wife recently pointed me to this great passage by Anne Lamott which puts it yet another way:
“Thirty years ago my older brother, who was ten years old at the time, was trying to get a report on birds written that he’d had three months to write. It was due the next day. We were out at our family cabin in Bolinas, and he was at the kitchen table close to tears, surrounded by binder paper and pencils and unopened books on birds, immobilized by the hugeness of the task ahead. Then my father sat down beside him, put his arm around my brother’s shoulder, and said, ‘Bird by bird, buddy. Just take it bird by bird."
Bird by bird.
I like that.
