<100 subscribers

When crypto neobanks, those operating with stablecoins and on-chain digital accounts, look at Brazil, they tend to see the same picture: a large, digital-first country, historically burdened by high banking fees and, at first glance, seemingly perfect for disruption.
But that is an incomplete reading.
Brazil does not work like a “generic emerging market” where offering fast, low-cost transactions is enough to drive adoption.
The country already operates with a level of efficiency and speed that few markets in the world can match: instant Pix transfers, excellent banking apps, fierce fintech competition, deep digital integration, and users who solve everything from their phones.
Brazil is not a laboratory for testing Web3. Brazil is a filter.
It quickly reveals who is ready to understand behavior, trust, security, financial culture, and the inevitable coexistence between fiat, Pix, and blockchain and who is merely trying to force a pre-packaged model into the country.
Below are the 12 most common mistakes (in my view) that crypto neobanks make when trying to enter Brazil and why each one is costly.
Many crypto neobanks arrive assuming Brazil is “the ideal market” because it:
has a large population,
uses mobile phones heavily,
historically had high banking fees,
and appears “ready” for stablecoins.
But the reality is very different: Brazil is already highly digital, competitive, and demands solutions that fit its pace, not lab-designed theories.
The country doesn’t need to be “cryptofied,” if that word even exists.
It needs to be understood.
One of Brazil’s biggest differences from other emerging markets is the presence of operational trust: users trust that money arrives instantly, that apps work, that payments clear, that transactions show up on time.
This expectation is deeply ingrained.
So when a crypto neobank introduces flows that feel risky, slow, unpredictable, or technically complex, it clashes directly with this trust culture.
Brazilian users don’t trade predictability for “freedom.”
They only trade predictability for real relevance.
In many countries, Web3 UX beats traditional banking.
In Brazil, it doesn’t.
Brazilians are already used to:
fluid apps,
instant payments,
real-time notifications,
everything resolved in seconds.
A good UX does not differentiate a crypto neobank here, it simply prevents the product from looking worse than what users already have.
This is one of the most common mistakes.
In global Web3 thinking:
“Stablecoins replace banks, cards, and payments.”
In Brazil, Pix exists, instant, free, dominant, cultural.
Stablecoins thrive in:
remittances,
currency protection,
global interoperability.
But they do not replace Pix.
The winning strategy is complementary, not competitive.
Playbooks that succeeded in markets that are:
slow,
poorly digitalized,
distrustful of banks,
lacking instant payments,
simply do not apply to Brazil.
The country has already solved many of the issues that Web3 claims to solve.
Crypto neobanks must address other pain points, not repeat promises that are already delivered here.
Brazilian users are naturally multibanked.
And in crypto, it’s the same:
multiple wallets,
multiple exchanges,
multiple financial apps,
multiple sources of income and payments.
A crypto neobank trying to “centralize everything” misunderstands Brazil.
The correct path is integration, not monopoly.
On-chain data is powerful, but in Brazil, it is not enough.
Here, real financial life happens through:
Pix flows,
gig-economy income,
boletos (payment slips),
hybrid income streams,
multichannel activity.
Effective credit requires combining on-chain data with multiple off-chain signals.
Relying solely on blockchain to model risk misreads the country.
Blockchain rails are excellent for global liquidity.
But in Brazil, everyday life is shaped by Pix.
This means users expect:
instant settlement,
zero cost,
universal acceptance,
simplicity.
A crypto neobank that ignores Pix becomes irrelevant.
One that integrates Pix becomes useful.
While many Web3 founders see traditional banks as slow, Brazil is different:
excellent apps,
fast processes,
robust digital infrastructure,
integrated products,
modern experience.
Crypto doesn’t compete with banks by being “faster”, that race is already won in Brazil.
Crypto competes by enabling things the traditional system cannot, such as:
cross-border movement,
global liquidity,
asset diversification,
currency protection,
financial interoperability.
Brazil faces:
high exposure to scams,
widespread social-engineering attacks,
historical distrust of financial promises,
heavily publicized crypto fraud cases.
For Brazilians, security is a core value.
Crypto neobanks that fail in:
antifraud systems,
risk communication,
account protection,
anti-scam UX design,
responsive support,
lose trust instantly.
Web3 often uses:
futuristic language,
generic messaging,
minimalism,
neutral tone.
This does not work in Brazil.
Brazilians respond better to:
clarity,
proximity,
direct explanations,
transparency,
human-centered language.
A globalized “Web3 voice” feels distant.
A contextual, local voice builds trust.
This is the most critical mistake.
Brazil is not:
a test,
a pilot,
a LATAM MVP,
a proof-of-concept.
The country demands:
locally designed products,
fluent integration between blockchain, fiat, and Pix,
cultural adaptation,
regulatory awareness,
nuanced risk modeling,
continuous local operations.
Those who come “to experiment” don’t last.
Those who come to build with Brazil unlock the biggest Web3 opportunity in the Southern Hemisphere.
Brazil doesn’t test technology.
Brazil tests depth.
Crypto neobanks that succeed here are those that:
integrate Pix strategically,
treat trust as a core pillar,
respect local financial culture,
build real value on blockchain, not just promises,
and design the product as if Brazil were the main architecture, not a derivative.
Brazil doesn’t reward speed.
Brazil rewards vision.
This analysis complements Episode 1 of Café, Cripto e Surf, our docu-series exploring how crypto, stablecoins, and digital finance are shaping real life across Latin America.
The series is supported by NounsBR, and the community is open to anyone who wants to join discussions, propose ideas, or participate in future projects.
samchalom
👀👀
Amazing
What's the best report / blog post on crypto neobanks?
Hey, you might like this article I wrote about neobanks https://paragraph.com/@ayastudio/12-hard-truths-brazil-will-break-your-crypto-neobank-if-you-ignore-them
Thank you!
This is too good for you to skip this reading. Understanding a culture is everything. Beautifully written by @samchalom
If your crypto neobank is targeting Brazil, read this before you write the next slide of your deck. https://paragraph.com/@ayastudio/12-hard-truths-brazil-will-break-your-crypto-neobank-if-you-ignore-them